Senior Night-Shift HR Manager — On-Site Role

Prime BPO; Saddar; On-site; PKR 1,200,000 - 2,100,000; Full time

Benefits offered by this job

Competitive salary package

Night shift schedule

Free meals, coffee, and tea

Paid leaves

Performance-based incentives

Job summary

PRIME BPO is seeking an experienced HR Manager to lead core HR functions in a fast-paced BPO setting at our Rawalpindi location. The role covers recruitment, payroll, attendance, compliance, and employee relations with a focus on ISO standards.

The position is on-site with night shifts, offering a competitive salary package and performance-based incentives. You will supervise HR staff and collaborate with department heads to meet hiring and operations needs.

Qualifications

• Bachelor’s or Master’s degree in HR Management, Business Administration or a related field (MBA/MS in HR preferred).
• 3-5 years of experience in HR Management.
• Strong knowledge of Core HR functions (Payroll, Attendance, Recruitment, Compliance).
• Experience with HR software, CRM, and HR management systems.
• Excellent communication, leadership, and problem-solving skills.
• Strong organizational and multitasking abilities.
• Ability to work night shifts.
• Responsible, punctual, and target-oriented.

Responsibilities

• Manage end-to-end HR operations, including recruitment, onboarding, and employee lifecycle management.
• Develop and implement HR policies and procedures in line with company standards and ISO compliance.
• Oversee payroll processing, compensation, and employee benefits administration.
• Manage employee attendance, leaves, and shift scheduling.
• Ensure compliance with labor laws, company policies, and HR best practices.
• Maintain accurate employee records and HR documentation.
• Handle employee relations, conflict resolution, and disciplinary procedures.
• Coordinate performance management processes and employee evaluations.
• Conduct HR audits and ensure ISO and internal compliance standards are maintained.
• Work closely with department heads to fulfill hiring and operational needs.
• Develop employee engagement and retention strategies.
• Supervise HR staff and ensure smooth department operations.

Skills

Communication

Leadership

Problem solving

Organizational

Multitasking

Education

Bachelor’s or Master’s degree in HR Management, Business Administration or related field

Tools

HR software

CRM

HR management systems

Job description

PRIME BPO is seeking an experienced HR Manager to lead core HR functions in a fast-paced BPO setting at our Rawalpindi location. The role covers recruitment, payroll, attendance, compliance, and employee relations with a focus on ISO standards.

The position is on-site with night shifts, offering a competitive salary package and performance-based incentives. You will supervise HR staff and collaborate with department heads to meet hiring and operations needs.