On-Site HR Operations Specialist - Rawalpindi

Prime BPO; Saddar; On-site; PKR 446,000 - 781,000; Full time

Benefits offered by this job

Free meals

Medical benefits

Gym membership

Leave encashment

Job summary

PRIME BPO is looking for an organized and proactive HR Executive to support our HR function in Rawalpindi. This on-site role covers onboarding, records, attendance, payroll support, and employee engagement within a growing BPO environment.

You will manage onboarding, maintain records, process HR letters, track headcount and assist with payroll inputs, benefits and compliance with local labor laws. A 1–3 year HR background and strong English/Urdu communication are preferred.

Qualifications

• Bachelor’s degree in HR Management, Business Administration or related field.
• 1-3 years HR experience (fresh grads with internship ok).
• Experience in a BPO/call center or large workforce preferred.
• Good understanding of HR processes, records and basic labor laws.
• Proficiency in MS Excel, Google Sheets and MS Office.
• Excellent communication in English and Urdu; strong interpersonal skills.
• Strong organizational skills and ability to maintain confidentiality.

Responsibilities

• Handle full onboarding process, including documentation, joining formalities, ID cards and system access.
• Maintain accurate employee records, files and master data (physical and digital).
• Prepare and issue HR letters such as offer, appointment, confirmation, experience and warnings.
• Update HR trackers and reports on headcount, attrition, attendance and new joiners.
• Process exit formalities, resignations, clearances and final documentation.
• Monitor attendance, shift schedules and leave records; coordinate with finance for payroll inputs.
• Administer employee benefits, including medical and EOBI.

Skills

MS Excel

Google Sheets

MS Office

English & Urdu comms

Organizational skills

Attention to detail

Multitasking

Education

Bachelor’s degree in HR Management or related field

Tools

HRIS/HR software

Job description

PRIME BPO is looking for an organized and proactive HR Executive to support our HR function in Rawalpindi. This on-site role covers onboarding, records, attendance, payroll support, and employee engagement within a growing BPO environment.

You will manage onboarding, maintain records, process HR letters, track headcount and assist with payroll inputs, benefits and compliance with local labor laws. A 1–3 year HR background and strong English/Urdu communication are preferred.