HR Assistant

HR Business Solutions; Lahore; On-site; PKR 360,000 - 600,000; Full time

Job summary

HRBS is seeking a motivated HR Assistant in Lahore to support end-to-end HR operations. You will manage day-to-day HR tasks, maintain accurate employee records, and serve as a go-to contact for staff and management.

The role covers recruitment, onboarding, records, attendance, payroll support, and employee engagement, with a focus on compliance and confidentiality in a busy on-site environment.

Qualifications

• Bachelor's degree in HRM/BA or related; MBA in HR preferred.
• 6 months to 1 year HR experience.
• Basic knowledge of HR functions and Pakistani labor laws.
• Proficiency in MS Office; familiarity with HRIS is an advantage.
• Experience with insurance handling and claims coordination is a plus.
• Excellent communication in English and Urdu.
• Strong organizational skills, attention to detail, and ability to handle confidential information.
• Ability to multitask and meet deadlines in a fast-paced environment.

Responsibilities

• Post job openings and manage recruitment activities.
• Screen CVs, shortlist candidates, schedule interviews, prepare letters.
• Maintain employee files and update HRIS; ensure accuracy and confidentiality.
• Monitor attendance, leaves, and coordinate payroll support with Finance.
• Assist employee relations, engagement activities, and grievance handling.
• Coordinate performance reviews and training schedules; track timelines.
• Update HR policies and employee handbook; ensure compliance.
• Manage resignations/terminations, exit interviews, and final settlements.
• Assist with health/life insurance enrollment, renewals, and claims.

Skills

English communication

Urdu communication

Organization skills

Multitasking

Confidential handling

Education

Bachelor's in HR or related field

MBA in HR preferred

Tools

MS Office

HRIS

Insurance claims coordination

Job description

Company: HRBS Position: HR Assistant
Location: Gulberg 3, Lahore, Pakistan
Employment Type: Full-time I On-site
Timings: Monday to Friday (10:00 AM to 5.30 PM)

About the Role

HRBS is looking for a motivated and detail-oriented HR Assistant to support our HR function across the full employee lifecycle. You will handle day-to-day HR operations, maintain accurate records, and be a reliable point of contact for employees and management.

Key Responsibilities

Recruitment and Onboarding

• Post job openings on job portals and social media platforms
• Screen CVs, shortlist candidates, and schedule interviews
• Prepare offer letters, appointment letters, and contracts
• Conduct new hire orientation and coordinate joining formalities
• Prepare and issue employee ID cards, email access, and welcome kits

Employee Records and HR Administration

• Create and maintain employee files (physical and digital) and update the HRIS
• Keep employee data accurate, confidential, and audit-ready
• Prepare HR letters such as experience, salary, and employment verification letters
• Maintain organizational charts, employee directories, and HR documentation

Attendance, Leave and Payroll Support

• Monitor daily attendance, leave balances, and overtime
• Compile attendance data and coordinate with Finance for monthly payroll processing
• Assist with salary-related queries, deductions, and EOBI/social security-related documentation

Employee Relations and Engagement

• Act as the first point of contact for employee queries and concerns
• Assist in organising employee engagement activities, events, and celebrations
• Support grievance handling and elevate issues to the HR Manager as needed

Performance and Training Support

• Coordinate performance appraisal cycles and collect evaluation forms
• Schedule trainings and workshops, and maintain training records
• Track probation and contract confirmation timelines

Compliance and Policy Support

• Ensure HR practices comply with applicable labor laws and company policies
• Assist in updating and communicating HR policies and the employee handbook

Exit Management

• Process resignations and terminations, coordinate clearance, and conduct exit interviews
• Prepare final settlement documentation and relieving letters

Insurance and Benefits Handling (Plus)

• Assist with employee health and life insurance enrollment and renewals
• Coordinate with insurance providers and brokers on claims, reimbursements, and card issuance
• Maintain insurance records and update employee coverage for new joiners, exits, and dependents
• Guide employees on policy coverage, claim procedures, and panel hospitals

Qualifications and Requirements

• Bachelor's degree in Human Resource Management, Business Administration, or a related field (MBA in HR preferred)
• 6 months to 1 year of relevant HR experience
• Basic knowledge of HR functions and Pakistani labor laws
• Proficiency in MS Office (Word, Excel, PowerPoint); familiarity with HRIS tools is an advantage
• Experience or familiarity with insurance handling and claims coordination is a plus
• Excellent communication skills in English and Urdu
• Strong organizational skills, attention to detail, and ability to handle confidential information
• Ability to multitask and meet deadlines in a fast-paced environment