Front Desk Officer

Zameen.com; Lahore; On-site; PKR 400,000 - 650,000; Full time

Job summary

Zameen.com is seeking a dedicated Office Administrator/Receptionist to manage front-desk duties and support daily office operations in Lahore. You will greet visitors, coordinate with staff, and ensure a professional image of the company.

The role requires strong communication, basic IT skills, and the ability to handle multiple tasks, from scheduling and filing to equipment management, ensuring smooth office workflow.

Qualifications

• Front desk experience or receptionist duties is preferred.
• Excellent communication skills to interact professionally with clients.
• Proficient in Google Suite and basic computer skills.

Responsibilities

• Providing the best internal & external guest experience: ensure front-end floor experience for employees, visitors, clients and guests.
• General Administration: manage protocols, supervise housekeeping tasks, coordinate with departments, report times.
• Inventory & Record Maintaining: maintain attendance sheets, stock issuance records, and various sheets for utility services and headcount.

Skills

Receptionist duties

Customer service

Communication

Education

Bachelor's degree

Tools

Google Suite

Job description

The Position holder is responsible for supporting office operations and acting as the first point of contact for customers and clients. or ensuring that floor is well managed and properly maintained. This roll also requires a reliable and proactive individual to own responsibilities and provide necessary support to the staff members for smooth operations.

Job Responsibilities:

Providing the best internal & external guest experience:

To provide the best possible front-end floor experience to all employees, visitors, clients & guests in ensuring projection of the best professional image of the company.

General Administration:

• Management of protocols
• Supervision of Housekeeping tasks
• Continues coordination with concern departments
• Reporting time 15 minutes earlier before staff members.

Inventory & Record Maintaining:

• Maintaining Attendance sheet of support staff
• Maintaining Stock Issuance record
• Maintaining Genset and Electric Meter Sheet
• Maintaining Qarshi water supply sheet
• Daily Headcount sheet
• Maintaining Guest/visitor’s sheet

Job Requirements:

• Bachelor’s degree in a relevant field.
• Previous experience in receptionist duties, customer service, or related field.
• Excellent communication skills to interact professionally with clients.
• Proficient in Google Suite and basic computer skills; knowledge of basic office equipment, including phones and printers.
• Ability to perform various office tasks such as filing and organising.
• Strong problem-solving skills and ability to handle stressful situations.