Front Desk Officer

Adamjee Life Assurance Co.; Karachi Division; On-site; PKR 450,000 - 700,000; Full time

Job summary

Adamjee Life Assurance Co. is seeking a customer service professional to enhance the experience of guests and callers. You will handle interactions with senior management in a professional, courteous manner, ensuring a lasting positive impression.

The role emphasizes strong communication, reliable service delivery, and a commitment to excellence in a corporate setting in Karachi.

Qualifications

• 2-4 years of relevant experience preferably in corporate environment.
• Deliver exceptional customer service while liaising with senior management to ensure a professional impression.

Responsibilities

• Deliver exceptional customer service.
• Interact with senior management to maintain a positive impression with guests and callers.

Skills

Communication & Interpersonal Skills

Conversational English

Service Delivery

Customer Services

Tools

Ms. Office

Job description

Experience Required

02 - 04 years of relevant experience preferably in corporate environment

Key Responsibilities

The overall purpose of this role is to be responsible for the delivery of the customer service experience, ensuring exceptional customer interaction while dealing with senior management, leaving guests and callers with a positive, professional and lasting impression.

Competencies

• Communication & Interpersonal Skills
• Conversational English
• Service Delivery
• Customer Services
• Facilities & Building Operations Management
• Ms. Office.