Front Desk & Guest Experience Specialist

Translation Empire; Islamabad; On-site; PKR 300,000 - 420,000; Full time

Job summary

Translation Empire PK is seeking a professional, friendly Receptionist to be the first point of contact in a busy front office. You will greet visitors, answer calls, and support general administrative tasks to ensure a smooth operation.

Ideal candidates have a high school diploma, at least one year of front desk experience, strong communication, and proficiency with Microsoft Office. A professional appearance and team spirit are essential.

Qualifications

• High school diploma or equivalent.
• Proven front desk or reception experience is preferred.
• Proficiency with Microsoft Office Suite and good communication skills.

Responsibilities

• Greet and welcome visitors in a warm and professional manner
• Answer, screen, and forward incoming phone calls
• Maintain the reception area tidy and presentable
• Receive, sort, and distribute daily mail and deliveries
• Assist with scheduling appointments and managing meeting rooms
• Maintain office supplies and inform management when inventory is low
• Provide general administrative support (data entry, filing)
• Coordinate with departments to ensure smooth office operations
• Uphold security by monitoring visitor access and following procedures

Skills

Verbal communication

Written communication

Customer service

Organizational skills

Team player

Multitasking

Education

High school diploma

Tools

Microsoft Office

Outlook

Excel

Job description

Translation Empire PK is seeking a professional, friendly Receptionist to be the first point of contact in a busy front office. You will greet visitors, answer calls, and support general administrative tasks to ensure a smooth operation.

Ideal candidates have a high school diploma, at least one year of front desk experience, strong communication, and proficiency with Microsoft Office. A professional appearance and team spirit are essential.