Executive IT

Deutsche Post DHL; Karachi Division; On-site; Confidential; Full time

Job summary

DHL Global Forwarding is seeking an IT professional to provide and deliver effective IT support to the business across the country, coordinating with upcountry staff and other stakeholders.

The role leads country IT infrastructure (telecoms, end-user support), implements security protocols, streamlines service delivery, ensures reliable communications, manages access rights, and safeguards data with GDPR compliance.

Qualifications

• Bachelor's or Master's degree in a related field from a reputable institution.
• 2-3 years of IT experience in a multinational or logistics company.
• Strong knowledge of IT procedures and policies.
• Excellent communication and interpersonal skills.

Responsibilities

• Lead country IT infrastructure (telecoms, end-user support) and mitigating cyber threats.
• Implement and manage country IT security protocols and addressing cyber threats.
• Streamline country IT service delivery to enhance productivity.
• Utilize cutting-edge country IT infrastructure technologies to optimize IT performance.
• Ensure reliable telecom communication systems that facilitate collaboration across teams.
• Manage country user access rights and ensure data protection compliance, including GDPR.

Skills

Interpersonal skills

Influence teams

Management skills

Communication

Education

Bachelor's/Master's degree in IT or related field

Tools

Microsoft Office

Job description

At DHL Global Forwarding, we are enabling global trade by connecting our business customers' goods to any corner of the globe, providing international and domestic freight deliveries worldwide. Being the World's Leading Logistics company, our 600,000 people in over 220 countries and territories, work every day to go beyond delivering shipments-we deliver trust, precision, and excellence. Backed by the strength of DHL Group, we bring together international standards with deep local expertise and Being an Employer of Choice is not just a goal for us- it's a fundamental part of who we are. We are committed to creating a workplace where people feel valued, empowered, and proud to belong.

If you're looking to join a purpose-led, people-first organization that shapes the future of logistics with compliance, integrity and care, DHL Global Forwarding is where you belong.

Overview:

The incumbent will be responsible for offering and delivering adequate & effective IT support service to the business managing upcountry staff and other stakeholders.

Roles & Responsibilities:

• Lead Country IT infrastructure (e.g., Telecoms, End User Support) and mitigating cyber threats. Deliver the required service at the best value through efficient and standardized IT service delivery and leverages modern technologies for optimal performance.
• Implementing and managing Country IT Security protocols and addressing cyber threats.
• Streamlining Country IT Service Delivery to enhance overall productivity.
• Utilizing cutting-edge Country IT Infrastructure Technologies to optimize IT performance and scalability.
• Ensuring reliable Telecom communication systems in the Country that facilitate effective collaboration across teams.
• Managing Country User Access Rights to ensure appropriate levels of access to systems and data.
• As an added role, support the safeguarding of data, including compliance with GDPR.

Skills, Qualifications & Experience:

• Minimum 2-3 years of relevant working experience in IT department at a multinational or renowned local logistics company.
• Bachelor's/ Master’s degree preferably in related field from reputable institution.
• Proficient knowledge of IT procedure and policies.
• Ability to influence individuals and teams in order to achieve set or desired goals and objectives.
• Must have good management, interpersonal and communication skills.
• Strong command over Microsoft Office and other related software.