Dun & Bradstreet Hiring: Customer Service Associate Dun & Bradstreet

Pintern; Lahore; On-site; PKR 781,000 - 1,228,000; Full time

Job summary

Dun & Bradstreet is seeking a detail-oriented Customer Service Associate to join its Lahore team. The role focuses on handling inquiries, coordinating orders and invoicing, and monitoring payments to ensure reliable service delivery.

Collaboration with banking clients and internal teams will be essential for smooth operations. The ideal candidate holds a Bachelor’s degree in Business Administration or related field with 1–3 years of customer service or operations experience, and demonstrates

Qualifications

• Bachelor’s degree in a related discipline is required.
• 1–3 years of customer service, client servicing, sales support, or operations experience.
• Strong communication, analytical, and organizational skills.
• Proficiency in Microsoft Office, especially Excel.
• Proactive, collaborative approach with strong attention to detail.

Responsibilities

• Handle customer queries and provide timely support.
• Coordinate order processing and invoicing.
• Monitor outstanding payments and support payment follow-ups.
• Work closely with banking clients to ensure smooth service delivery.
• Collaborate with internal teams to resolve issues and improve efficiency.

Skills

Communication skills

Analytical skills

Organizational skills

Proactive collaboration

Education

Bachelor’s degree in Business Administration

Tools

Excel

Job description

Dun & Bradstreet is looking for a detail-oriented and proactive Customer Service Associate to join its team in Lahore.

This role offers an opportunity to work closely with banking clients, manage customer inquiries, coordinate order processing and invoicing, monitor outstanding payments, and collaborate with internal teams to deliver reliable customer service.

Key Responsibilities

• Handle customer queries and provide timely support.
• Coordinate order processing and invoicing.
• Monitor outstanding payments and support payment follow-ups.
• Work closely with banking clients to ensure smooth service delivery.
• Collaborate with internal teams to resolve issues and improve operational efficiency.

Requirements

• Bachelor’s degree in Business Administration or a related discipline.
• 1–3 years of experience in customer service, client servicing, sales support, or operations.
• Strong communication, analytical, and organizational skills.
• Proficiency in Microsoft Office, particularly Excel.
• Proactive, collaborative approach with strong attention to detail.

Job Details

• Experience: 1–3 years
• Industry: Business Information Services