Customer Service Representative

Digitech Outsourcing Solution LLC.; Lahore; On-site; PKR 75,000 - 80,000; Full time

Benefits offered by this job

Leave encashment

Fuel allowance

Fuel compensation

Food allowance for overtime

Yearly bonuses

Job summary

Digitech Outsourcing Solution LLC. in Lahore, Pakistan, seeks a Customer Support Representative to handle chat, email, and phone inquiries in a fast-paced environment. Strong English communication, neutral accent, and good typing speed are required. Salary ranges from Rs. 75,000 to Rs. 80,000 per year with yearly increments and bonuses.

The role offers a collaborative, growth-oriented atmosphere with fuel allowance, food allowance for overtime, and leave encashment as part of the benefits.

Qualifications

• Strong English written and spoken communication.
• Speak fluently with a neutral accent.
• Write English without grammatical errors.
• Good typing speed and ability to learn new systems.

Responsibilities

• Delivering high-quality support via chat, email, and phone.
• Assisting guests with administrative and account-related queries.
• Ensuring prompt, clear, and accurate communication to resolve guest concerns efficiently.

Skills

English communication

Neutral accent English

Error-free English writing

Typing speed

Learn new systems

Job description

We are seeking candidates for the CSR role who are flexible with rotational shifts and possess a sharp, quick-thinking mindset suited to a fast-paced support environment.

Job duties include:

• Delivering high-quality support via chat, email, and phone
• Assisting guests with administrative and account-related queries
• Ensuring prompt, clear, and accurate communication to resolve guest concerns efficiently

Skill set Requirements:

• Good English writing and speaking skills
• Can speak fluently with a neutral accent
• Write English without grammatical errors
• Good typing speed and can learn new systems
• Rs. 75,000 to Rs. 80,000 salary
• Yearly increments and bonuses.
• Leave encashment
• Collaborative yet fun-loving atmosphere: a space that fosters employee well-being
• Fuel Allowance and Fuel Compensation
• Career-oriented environment and room to grow
• Food allowance for extra overtime