Communications Associate

Traders Global Generation; Karachi Division; On-site; PKR 335,000 - 502,000; Full time

Job summary

Traders Global Generation is seeking an Associate - Customer Support to join our Communication team in Karachi. You will communicate with clients in fluent English, handle inquiries with patience, and represent our brand with professionalism.

The role requires strong written communication, excellent interpersonal skills, and a readiness to work on-site at Tariq Rd, Karachi. Rotation to evening/night shifts may be needed to ensure seamless support for clients.

Qualifications

• Prior experience in the communication/customer support industry.

Responsibilities

• Communicate with clients professionally in fluent English (spoken & written).
• Handle customer queries with patience, empathy, and efficiency.
• Build strong relationships through excellent interpersonal skills.
• Use typing and computer skills to manage client interactions smoothly.
• Represent our brand with politeness, respect, and professionalism on every interaction.

Skills

English proficiency

Interpersonal skills

Customer support experience

On-site availability

Job description

Are you a great communicator who loves solving problems and making people's day a little easier? We're looking for an Associate - Customer Support to join our growing Communication team! If you enjoy talking to people, thinking on your feet, and thrive in a fast-paced environment - this could be the perfect role for you.

About the Role

Associate - Customer Support in our growing Communication team, communicating with clients professionally in fluent English, handling customer queries, building strong relationships, and representing our brand with politeness, respect, and professionalism.

Responsibilities

• Communicate with clients professionally in fluent English (spoken & written)
• Handle customer queries with patience, empathy, and efficiency
• Build strong relationships through excellent interpersonal skills
• Use your typing and computer skills to manage client interactions smoothly
• Represent our brand with politeness, respect, and professionalism - every time

Qualifications

• Prior experience in the communication/customer support industry

Required Skills

• Strong command of English, especially written communication
• Excellent interpersonal and soft skills
• Comfortable working onsite at Tariq Rd, Karachi
• Willingness to work rotational Evening/Night shifts - flexibility to adjust as needed
• A positive, can-do attitude and a passion for helping people

Preferred Skills

• Prior experience in the communication/customer support industry