Customer Relations & Follow-Up Executive (Female)

Badarenergy; Karachi Division; On-site; Full time

Benefits offered by this job

Market-competitive salary

Incentives for successful lead conversions

Supportive work culture with professional development

Job summary

Badarenergy is seeking a confident and well-spoken female executive in Karachi to handle daily follow-ups on leads from social media campaigns and digital platforms. The ideal candidate will maintain consistent communication with potential clients and update them on solar products.

This role involves making follow-up calls, qualifying leads, and working closely with Sales and Service teams. Candidates should have strong verbal communication skills in Urdu and English and prior experience in telemarketing or customer service.

Qualifications

• Strong verbal communication skills in Urdu and English.
• Prior experience in telemarketing, telesales, or customer service preferred.
• Experience in solar, battery, or energy-related products is a plus.

Responsibilities

• Make daily follow-up calls to potential clients from various platforms.
• Qualify leads and update status (retailer, dealer, end-user).
• Prepare weekly follow-up and conversion status reports.

Skills

Strong verbal communication skills (Urdu & English)

Self-motivated

Basic knowledge of Excel / Google Sheets

Job description

Job Summary:

Badar Energy is hiring a confident and well-spoken female executive in Karachi to handle daily follow-ups on leads generated through social media campaigns, YouTube ads, and digital platforms. The ideal candidate will play a key role in maturing leads into customers by maintaining consistent communication, understanding client needs, and updating them on relevant solar products and promotions.

Key Responsibilities:

• Make daily follow-up calls to potential clients from:
• Social media ads (Facebook, Instagram, LinkedIn)
• YouTube campaigns
• WhatsApp, website inquiries & landing pages
• Provide product information (OEM, ODM, Azadi Offers) in a clear and convincing manner
• Qualify leads and update status (retailer, dealer, end-user)
• Maintain daily records in Excel or CRM
• Work closely with the Sales and Service teams for updates and coordination
• Ensure every lead is followed up and properly tracked until conversion
• Share client feedback for future marketing improvements
• Prepare weekly follow-up and conversion status reports

Candidate Requirements:

• Female candidate, based in Karachi
• Strong verbal communication skills (Urdu & English)
• Prior experience in telemarketing, telesales, or customer service preferred
• Basic knowledge of Excel / Google Sheets
• Self-motivated and able to work independently
• Experience in solar, battery, or energy-related products is a plus

Salary & Benefits:

• Market-competitive salary
• Incentives for successful lead conversions
• Exposure to a growing renewable energy brand
• Supportive work culture with professional development