Crew Operations & Compliance Assistant Manager

DP World; Islamabad; On-site; PKR 1,004,000 - 1,451,000; Full time

Job summary

Mackinnon & Mackenzie in Islamabad, Pakistan, is seeking an Assistant Manager Crew Manning to provide administrative support for crew recruitment, documentation, mobilization and training center operations for the principal's vessels from Pakistan.

You will verify documents (passports, visas, STCW, medicals), coordinate sign-on/off, travel bookings, liaise with embassies and agencies, manage recruitment and maintain databases, and support payroll inputs and training activities.

Qualifications

• 2-4 years of experience in maritime/shipping administration, HR, or documentation-focused coordination roles.
• Bachelor's degree in any field; HEC/university attested degrees required.
• Strong written and spoken English.
• Experience with shipping agencies, freight forwarders, or crewing operations preferred.
• Crewing experience preferred.
• Compliance-oriented with attention to certificate and visa validity.
• Stakeholder management across principals, embassies, immigration, and vendors.

Responsibilities

• Maintain accurate crew records and verify documents, tracking certificate validity.
• Coordinate sign-on/sign-off, travel bookings, visas, medicals, and other pre-joining requirements.
• Liaise with embassies, immigration authorities, travel agents, and service providers.
• Manage end-to-end recruitment (sourcing, testing, interviews, documentation).
• Maintain crew recruitment and training databases and provide timely reports.
• Coordinate payroll-related inputs and movement updates for internal reporting.
• Assist in Training Centre and Seamen Hostel administration, including scheduling.
• Provide guidance on documentation, travel and joining requirements; support crew welfare.
• Ensure compliance with company procedures and maritime regulations; support audits.
• Coordinate with internal departments and external stakeholders for day-to-day operations.
• Manage pre-joining formalities, medicals, documentation, visas, and travel.

Skills

Maritime admin experience

English proficiency

Crewing operations

Compliance awareness

Stakeholder management

Proactive mindset

Documentation coordination

Education

Bachelor's degree (HEC/university attested)

Job description

Mackinnon & Mackenzie in Islamabad, Pakistan, is seeking an Assistant Manager Crew Manning to provide administrative support for crew recruitment, documentation, mobilization and training center operations for the principal's vessels from Pakistan.

You will verify documents (passports, visas, STCW, medicals), coordinate sign-on/off, travel bookings, liaise with embassies and agencies, manage recruitment and maintain databases, and support payroll inputs and training activities.