Assistant Manager Crew Manning

DP World; Islamabad; On-site; PKR 1,004,000 - 1,451,000; Full time

Job summary

Mackinnon & Mackenzie in Islamabad, Pakistan, is seeking an Assistant Manager Crew Manning to provide administrative support for crew recruitment, documentation, mobilization and training center operations for the principal's vessels from Pakistan.

You will verify documents (passports, visas, STCW, medicals), coordinate sign-on/off, travel bookings, liaise with embassies and agencies, manage recruitment and maintain databases, and support payroll inputs and training activities.

Qualifications

• 2-4 years of experience in maritime/shipping administration, HR, or documentation-focused coordination roles.
• Bachelor's degree in any field; HEC/university attested degrees required.
• Strong written and spoken English.
• Experience with shipping agencies, freight forwarders, or crewing operations preferred.
• Crewing experience preferred.
• Compliance-oriented with attention to certificate and visa validity.
• Stakeholder management across principals, embassies, immigration, and vendors.

Responsibilities

• Maintain accurate crew records and verify documents, tracking certificate validity.
• Coordinate sign-on/sign-off, travel bookings, visas, medicals, and other pre-joining requirements.
• Liaise with embassies, immigration authorities, travel agents, and service providers.
• Manage end-to-end recruitment (sourcing, testing, interviews, documentation).
• Maintain crew recruitment and training databases and provide timely reports.
• Coordinate payroll-related inputs and movement updates for internal reporting.
• Assist in Training Centre and Seamen Hostel administration, including scheduling.
• Provide guidance on documentation, travel and joining requirements; support crew welfare.
• Ensure compliance with company procedures and maritime regulations; support audits.
• Coordinate with internal departments and external stakeholders for day-to-day operations.
• Manage pre-joining formalities, medicals, documentation, visas, and travel.

Skills

Maritime admin experience

English proficiency

Crewing operations

Compliance awareness

Stakeholder management

Proactive mindset

Documentation coordination

Education

Bachelor's degree (HEC/university attested)

Job description

Company Name: Mackinnon & Mackenzie

Job Location: Islamabad, Pakistan

What You will do:

As an Assistant Manager Crew Manning, you will provide administrative and coordination support for crew recruitment, documentation, mobilization, and training center operations for the principal's vessels from Pakistan.

• Maintain accurate crew records, verify crew documents (passports, CDC, STCW, medicals, endorsements, visas, etc.), and track certificate validity to ensure timely renewals.
• Coordinate crew sign-on/sign-off arrangements, travel bookings, visas, medicals, and other pre-joining formalities to support smooth crew changes.
• Liaise with travel agents, embassies, immigration authorities, and other service providers for routine crew mobilization requirements.
• Manage end-to-end recruitment (sourcing, testing, interviews, and documentation) as per approvals
• Maintain crew, recruitment, and training databases, ensuring data accuracy and timely reporting.
• Coordinate payroll-related inputs, crew movement updates, and other administrative information for internal reporting purposes.
• Assist in the administration of the Training Centre and Seamen Hostel, including scheduling, record-keeping, and coordination of training activities.
• Provide guidance to crew on documentation, travel, and joining requirements, and support routine crew welfare matters.
• Assist in maintaining compliance with company procedures, principal requirements, and applicable maritime regulations, and support audit preparation when required.
• Coordinate with internal departments and external stakeholders to ensure efficient day-to-day crew management operations.
• Manage pre-joining formalities, medicals, documentation, visas, and travel.

You Bring (Skills, Qualification & Experience):

• 2-4 years of experience in maritime/shipping administration, HR, or documentation-focused coordination roles.
• Bachelor's degree in any field. Only HEC or University attested degrees will be considered.
• Strong written and spoken English
• Experience with shipping agencies, freight forwarders, or crewing operations preferred.
• Crewing experience will be preferred.
• Compliance instinct - will not cut corners on certificates or visas.
• Stakeholder management across principal, embassies, immigration, and vendors.
• Ownership mindset - proactive escalation, not reactive firefighting.