Business Relationship Manager

Zong 5G; Islamabad; Sur place; PKR 90 000 - 130 000; Plein temps

Résumé du poste

Zong 5G in Islamabad is seeking a sales professional to drive new business and manage corporate accounts. You will sell Fixed broadband products, Cloud computing, and M2M/IoT solutions to B2B segments, while coordinating with technical teams to deliver tailored solutions.

The role emphasizes meeting monthly targets, expanding client base, and maintaining high customer satisfaction through proactive service and problem resolution.

Qualifications

• Must have minimum Bachelors Degree/ Equivalent, preferably BS Telecom or BS Computer Science
• Preferably 3-4 years of relevant industry experience

Responsabilités

• Sell fixed broadband, Cloud, DICT, and M2M/IoT solutions to B2B clients.
• Collaborate with technical teams to tailor solutions to client needs.
• Identify new business opportunities and customize offerings for corporates.
• Maximize revenue from existing clients and maintain strong service levels.
• Meet monthly sales targets approved by management.
• Develop new business relationships and drive referrals.

Formation

Bachelor's Degree or equivalent

Description du poste

• Establish, maintain, and develop the company’s presence in the corporate sector to generate new business while retaining the existing corporate clients by providing exclusive customer service to gain customer satisfaction

Job Responsibilities:

• Responsible for selling Fixed broadband products (Internet, Voice, DPLC, IPLCs), Cloud computing, DICT, and M2M/IoT Solutions to B2B segments
• Work closely with the technical teams to devise technical solutions as per client expectations and requirements
• Seeking new business ventures; identifying competitive edge and developing customized solutions for the Corporate Sector
• Generating more sales from the existing clients and ensuring their confidence levels remain intact to make them stay on board by giving them quality customer service

New Business Development:

• Meeting monthly sales targets as approved by Management
• Exploring and driving new growth venues through existing client base
• Build new business relationships
• Timely identification of problems and duly managing customer service establishments that lead to new referrals and fresh activation

Revenue:

• Revenue assurance as per management-assigned targets
• Taking steps to enhance the existing clientage revenue as well as from prospective clients

Customer Retention/Churn:

• To keep a regular track of corporate activation/disconnections along with reasons
• Formulate strategies for customer retention and prevention of churn to other competitors taking necessary action to resolve service, billing, or any other issues that may cause customer dissatisfaction

Eligibility Criteria (Education, Knowledge, Experience and Skills):

Education:

• Must have minimum Bachelors Degree/ Equivalent, preferably BS Telecom or BS Computer Science

Work Experience:

Preferably 3-4 Years of Relevant Industry experience