Business Relationship Manager

Zong Business Solutions; Lahore; On-site; PKR 400,000 - 560,000; Full time

Job summary

Zong Business Solutions in Lahore, Pakistan seeks an energetic sales professional to generate SME and individual post-paid/MBB connections. You will drive revenue, manage key accounts, and close contracts with business customers, using the company value proposition to meet client needs.

Ideal candidates have a Bachelor’s degree and at least 1 year in telecom sales, with strong negotiation and interpersonal skills to build lasting customer relationships.

Qualifications

• Bachelor’s degree is required.
• Preferably at least 1 year of experience in telecom sales.
• Strong interpersonal and negotiation skills.

Responsibilities

• Achieve revenue targets (GSM, MBB & ESS) through SME/Individual customers.
• Execute the sales pipeline as described.
• Manage customer portfolio to increase penetration.
• Utilize Zong USPs to meet customer requirements.
• Use sales tools effectively and apply discounts judiciously.
• Ensure accurate customer data in the portfolio.
• Conduct daily/weekly visits to new and existing customers.
• Prepare daily visit reports, weekly plans, and sales forecasts.
• Secure contract signings with business customers.

Skills

Knowledge of the Telecom Industry

Problem-solving & Customer engagement

Negotiation Skills

Interpersonal Skills

Time Management

Adaptability

Team Work

Self-motivated & Flexible

Innovative & Proactive

Education

Bachelor’s Degree

Job description

Job Description:

Job Purpose

• To generate SME sales along with individual post-paid and MBB connection selling.

Job Responsibilities

• Achieve assigned revenue targets (GSM, MBB & ESS Products) through SME/Individual Customers.
• Ensure execution of the sales pipeline as per the described process.
• Managed customer portfolio to increase penetration within existing customer accounts.
• Efficient use of Zong USPs as per the customer’s requirements.
• Efficient use of sales tools. Optimal use of discounts.
• Ensure the correct customer information data is available for all customers in the portfolio.
• Carry out daily/weekly visits to new and existing customers.
• Prepare the requisite reports such as daily visit reports, weekly visit plans, and sales forecasts.
• Ensure the contract signing of business customers.

Eligibility Criteria (Education, Knowledge, Experience and Skills): Education:

• A minimum Bachelor’s Degree is required.

Work Experience

• Preferably, at least 1 year of experience.

Skills - Generic:

• Innovative & Proactive
• Self-motivated & Flexible
• Team Work
• Adaptability
• Time Management
• Interpersonal Skills
• Negotiation Skills

Skills - Job Specific:

• Knowledge of the Telecom Industry
• Problem-solving & Customer engagement approach