Branch Operations Lead — Customer-Focused Banking Manager

Mobilink Microfinance Bank Ltd; Kasur; On-site; PKR 892,800 - 1,339,200; Full time

Job summary

A leading microfinance institution is seeking a Banking Services Manager to oversee branch operations and lead staff in Kasur. The ideal candidate will have at least 5 years of banking experience and a Bachelor’s degree in marketing or commerce. This role focuses on ensuring compliance with bank policies, managing customer interactions, and driving operational excellence. If you're passionate about making a difference in the banking sector, join us in empowering millions in the digital age.

Qualifications

• Minimum of 5 years of relevant work experience.
• Experience in banking operations management is essential.

Responsibilities

• Oversee branch operations and ensure adherence to policies.
• Lead and supervise branch staff.
• Handle customer complaints and manage transactions.
• Ensure compliance with audit requirements.

Skills

Leadership

Customer Service

Risk Management

Team Coordination

Education

Bachelor’s degree in marketing or commerce

MBA (preferable)

Job description

A leading microfinance institution is seeking a Banking Services Manager to oversee branch operations and lead staff in Kasur. The ideal candidate will have at least 5 years of banking experience and a Bachelor’s degree in marketing or commerce. This role focuses on ensuring compliance with bank policies, managing customer interactions, and driving operational excellence. If you're passionate about making a difference in the banking sector, join us in empowering millions in the digital age.