Branch Operations & Compliance Leader

Mobilink Microfinance Bank Ltd; Okara; On-site; PKR 781,200 - 1,060,200; Full time

Job summary

A leading microfinance institution is seeking a Banking Services Manager in Okara to oversee branch operations and ensure compliance with bank policies. This role involves leading the operations team, managing customer relations, and maintaining security and confidentiality. The ideal candidate should possess a bachelor's degree in marketing or commerce with a minimum of 5 years of relevant experience. If you're passionate about making a difference and driving change, this opportunity is for you.

Qualifications

• Minimum of 5 years of relevant work experience.
• Strong understanding of bank policies and regulatory requirements.

Responsibilities

• Lead branch operations ensuring compliance with bank policies.
• Manage HR and admin related matters for branch staff.
• Handle customer complaints and ensure customer satisfaction.

Skills

Leadership

Customer service focus

Operational management

Financial transaction supervision

Education

Bachelor's degree in marketing or commerce

MBA (preferred)

Job description

A leading microfinance institution is seeking a Banking Services Manager in Okara to oversee branch operations and ensure compliance with bank policies. This role involves leading the operations team, managing customer relations, and maintaining security and confidentiality. The ideal candidate should possess a bachelor's degree in marketing or commerce with a minimum of 5 years of relevant experience. If you're passionate about making a difference and driving change, this opportunity is for you.