Branch Operations Leader, Banking Services

Mobilink Microfinance Bank Ltd; Phalia; On-site; PKR 1,116,000 - 1,674,000; Full time

Job summary

A leading microfinance institution in Pakistan is seeking a Banking Services Manager for their Phalia branch. This role involves overseeing branch operations, ensuring that banking policies and regulatory requirements are met, and leading branch staff. The ideal candidate should hold a bachelor's degree in marketing or commerce, with a preference for an MBA and a minimum of 5 years of relevant experience. This position offers the opportunity to lead a customer-focused team in a dynamic banking environment.

Qualifications

• Minimum of 5 years of relevant work experience.
• Strong understanding of banking operations and compliance.

Responsibilities

• Lead and supervise branch operations and staff.
• Ensure adherence to bank policies and regulatory requirements.
• Handle customer complaints and manage transactions.
• Coordinate with internal departments for smooth operations.
• Maintain security and confidentiality of transactions.

Skills

Leadership

Customer service

Regulatory compliance

Operational management

Team coordination

Education

Bachelor’s degree in marketing or commerce

MBA (preferred)

Job description

A leading microfinance institution in Pakistan is seeking a Banking Services Manager for their Phalia branch. This role involves overseeing branch operations, ensuring that banking policies and regulatory requirements are met, and leading branch staff. The ideal candidate should hold a bachelor's degree in marketing or commerce, with a preference for an MBA and a minimum of 5 years of relevant experience. This position offers the opportunity to lead a customer-focused team in a dynamic banking environment.