Branch Operations & Service Manager

Mobilink Microfinance Bank Ltd; Pakistan; On-site; PKR 1,004,400 - 1,339,200; Full time

Job summary

Mobilink Microfinance Bank Ltd is seeking a Banking Services Manager to oversee branch operations and ensure compliance with regulations. The role involves leading staff, maintaining excellent customer service, and managing HR duties.

The ideal candidate should have a Bachelor’s degree in marketing or commerce and a minimum of 5 years of relevant experience. This role offers a chance to promote financial inclusion and empower customers across Pakistan.

Qualifications

• Minimum of 5 years of relevant work experience.
• Strong leadership and management skills.

Responsibilities

• Supervise branch operations and staff.
• Ensure compliance with bank policies and regulations.
• Handle customer complaints effectively.
• Manage HR and administrative matters.

Skills

Branch operations management

Customer service excellence

Compliance with regulations

Staff supervision

Education

Bachelor’s degree in marketing or commerce

MBA preferred

Job description

Mobilink Microfinance Bank Ltd is seeking a Banking Services Manager to oversee branch operations and ensure compliance with regulations. The role involves leading staff, maintaining excellent customer service, and managing HR duties.

The ideal candidate should have a Bachelor’s degree in marketing or commerce and a minimum of 5 years of relevant experience. This role offers a chance to promote financial inclusion and empower customers across Pakistan.