Banking Services Branch Leader

Mobilink Microfinance Bank Ltd; Shahdara Bagh; On-site; PKR 892,800 - 1,116,000; Full time

Benefits offered by this job

Hybrid work model

Professional development opportunities

Inclusive workplace culture

Job summary

A leading microfinance institution in Pakistan is seeking a Banking Services Manager to oversee branch operations and enhance customer satisfaction. The role involves supervising staff, ensuring compliance with banking regulations, and managing both financial and non-financial transactions. Applicants should have a Bachelor’s degree in marketing or commerce and at least 5 years of relevant experience. This position provides an opportunity to drive transformative change in a supportive environment.

Qualifications

• Minimum of 5 years of relevant work experience.
• Strong understanding of banking operations and regulations.
• Proven track record of managing a team effectively.

Responsibilities

• Oversee branch operations and staff performance.
• Ensure compliance with bank policies and regulations.
• Handle customer complaints and ensure customer satisfaction.
• Supervise all financial and non-financial transactions.

Skills

Leadership

Customer service

Compliance

Data analysis

Education

Bachelor’s degree in marketing or commerce

MBA (preferred)

Job description

A leading microfinance institution in Pakistan is seeking a Banking Services Manager to oversee branch operations and enhance customer satisfaction. The role involves supervising staff, ensuring compliance with banking regulations, and managing both financial and non-financial transactions. Applicants should have a Bachelor’s degree in marketing or commerce and at least 5 years of relevant experience. This position provides an opportunity to drive transformative change in a supportive environment.