Branch Banking Operations & Service Specialist

Mobilink Microfinance Bank Ltd; Shorkot; On-site; PKR 558,000 - 781,200; Full time

Job summary

A leading microfinance bank in Pakistan is seeking a General Banking Officer to provide efficient customer service and handle various banking operations at the branch level. Responsibilities include managing account openings, processing transactions, maintaining inventory, and addressing customer complaints. The ideal candidate holds a Bachelor's degree and has at least 2 years of relevant experience. Join us to be part of a team committed to financial inclusion and innovation.

Qualifications

• Minimum of 2 years' relevant work experience.
• Proficient in banking software and procedures.
• Ability to manage customer queries effectively.

Responsibilities

• Provide efficient customer service at the branch level.
• Handle account opening and non-financial transactions.
• Assist in maintaining fixed assets inventory and security stationary.
• Process cash deposits and withdrawals accurately.
• Prepare reports for submission to management.

Skills

Customer service

Banking operations

Complaint handling

Cash management

Report preparation

Education

Bachelor's degree in a relevant field

Job description

A leading microfinance bank in Pakistan is seeking a General Banking Officer to provide efficient customer service and handle various banking operations at the branch level. Responsibilities include managing account openings, processing transactions, maintaining inventory, and addressing customer complaints. The ideal candidate holds a Bachelor's degree and has at least 2 years of relevant experience. Join us to be part of a team committed to financial inclusion and innovation.