Workplace Experience Lead — Hospitality & Client Relations

Jones Lang LaSalle SSC (Philippines), Inc. (JLLSPI); Pateros; On-site; PHP 600,000 - 1,000,000; Full time

Job summary

Jones Lang LaSalle SSC (Philippines), Inc. (JLLSPI) is seeking a proactive Facilities/Workspace Manager to lead site operations in Taguig, Philippines.

The role focuses on delivering exceptional workplace experiences, coordinating with facilities teams and vendors, and maintaining high standards across assets and services. The ideal candidate will have a bachelor’s degree in facilities management or related field, strong analytical and communication skills, and a proven ability to manage client

Qualifications

• Strong analytical, organization and administration skills.
• Good communication and stakeholder management abilities.
• Customer-focused with proactive service mindset.

Responsibilities

• Manage client relationships and ensure service levels are met.
• Coordinate with vendors and internal teams to deliver facilities services.
• Act as point of contact for workplace issues and changes within space.
• Monitor performance against SLA/KPI and drive improvements.
• Lead and develop the Workplace Experience team and support ad-hoc projects.

Skills

Analytical skills

Organization skills

Administration

Communication skills

Customer focus

Education

Bachelor's degree in facilities management or related field

Job description

Jones Lang LaSalle SSC (Philippines), Inc. (JLLSPI) is seeking a proactive Facilities/Workspace Manager to lead site operations in Taguig, Philippines.

The role focuses on delivering exceptional workplace experiences, coordinating with facilities teams and vendors, and maintaining high standards across assets and services. The ideal candidate will have a bachelor’s degree in facilities management or related field, strong analytical and communication skills, and a proven ability to manage client