With Virtual Recruitment | Customer Support Associate - Insurance

Accenture; Quezon City; On-site; PHP 357,000 - 580,000; Full time

Benefits offered by this job

HMO coverage from day 1

Bonuses & incentives

Training & upskilling

Paid sick & vacation leaves

Job summary

Accenture in the Philippines is hiring a Customer Service Representative - Insurance to review documents, verify agent and license information, and analyze data to determine handling steps. You will encode details and update records while supporting workflow and transactions.

The ideal candidate has 1–2 years of experience in Insurance or related fields, with 1st or 2nd year college or higher, and is willing to work full-time onsite in Cubao, Quezon City, with flexible shifts including holidays.

Qualifications

• Open to college graduates, associate degree holders, and undergraduates who completed at least 2nd year in college with at least 1 year of experience.
• Open to college graduates, associate degree holders, and undergraduates who completed at least 1st year in college with at least 2 years of experience.
• 1 to 2 years of work experience in Insurance, Healthcare, Retirement Services, Financial Accounts.

Responsibilities

• Review completeness and compliance of documents received.
• Verify accuracy of agent and license information.
• Analyze data to determine appropriate handling.
• Encode agent, license, and commission details accurately.
• Update agent records and create/post correspondences as needed.
• Identify next steps based on workflow and initiate transactions.

Education

2nd year of college or higher

1st year of college or higher

Job description

Join Accenture and be part of a team that's helping organizations innovate, adapt, and reinvent the future.

What's in it for you?

Start your Accenture journey and enjoy a wide range of benefits and perks, including:

• HMO coverage (medical, dental, mental health) from day 1 of employment*

• Allowances, company bonuses, and performance incentives*

• Company-sponsored training, upskilling and certification*

• Paid Sick and Vacation Leaves*

As a Customer Service Representative - Insurance, your responsibilities will include:

• Review completeness and compliance of documents received.

• Verify accuracy of agent and license information.

• Analyze data to determine appropriate handling.

• Encode agent, license, and commission details accurately.

• Update agent records and create/post correspondences as needed.

• Identify next steps based on workflow and initiate transactions.

About You: The ideal candidate will have the following skills and experience:

• Open to college graduates, associate degree holders, and undergraduates who completed at least 2nd year in college and with at least 1 year of experience

• Open to college graduates, associate degree holders, and undergraduates who completed at least 1st year in college and with at least 2 years of experience

• 1 to 2 year of work experience in any or a combination of the following: Insurance, Healthcare, Retirement Services, Financial Accounts

• Willing to work full-time onsite in Cubao, Quezon City

• Flexible with shifting schedules and holiday work

*Terms and conditions apply