Wire Payments Operations Lead — Banking & Risk

Hammerjack Pty Ltd; Taguig; On-site; PHP 1,200,000 - 2,100,000; Full time

Job summary

Wells Fargo is seeking an Operations Manager for Wire Payments to oversee complex payment operations and ensure regulatory compliance. The role emphasizes risk management, leadership of multiple functional teams, and collaboration with internal partners to improve processes.

The candidate should have strong experience in operations and leadership, with a focus on international and domestic wire transfer processes and related payment systems. On-site in BGC, Taguig.

Qualifications

• 5+ years of Operations experience or equivalent
• 2+ years of leadership experience
• Experience in banking operations is preferred

Responsibilities

• Manage and develop one or more specialized customer service and operations teams within Operations with complex and risk in functional area
• Develop strategies to improve staffing processes, ensure functions meet regulatory guidelines in risk management and compliance
• Engage stakeholders and internal partners within the Operations area
• Work independently on moderately complex issues and projects
• Identify opportunities for process improvement and risk control development
• Provide training, performance evaluation and coaching of less experienced team
• Make decisions and resolve issues regarding resources and operations of the function
• Interpret and develop policies for operation functions with low to moderate complexity
• Provide responsibility for budget and financial performance
• Collaborate and influence all levels of professionals including more experienced managers
• Lead team to achieve objectives
• Manage allocation of people and financial resources for Operations
• Mentor and guide talent development and assist in hiring talent

Skills

Operations management

Leadership

Education

University degree in Business/Commerce or related field

Job description

Wells Fargo is seeking an Operations Manager for Wire Payments to oversee complex payment operations and ensure regulatory compliance. The role emphasizes risk management, leadership of multiple functional teams, and collaboration with internal partners to improve processes.

The candidate should have strong experience in operations and leadership, with a focus on international and domestic wire transfer processes and related payment systems. On-site in BGC, Taguig.