Mortgage Closings Operations Manager - Night Shift

Hammerjack Pty Ltd; Taguig; On-site; PHP 1,200,000 - 1,800,000; Full time

Job summary

Wells Fargo is seeking a Lending Operations Manager to lead a team supporting US Mortgage Closing processes within Home Lending Operations. The role focuses on managing day-to-day operations, driving performance, and ensuring regulatory compliance.

You will mentor staff, manage resources, and collaborate with stakeholders to improve processes and risk controls. Onsite work in McKinley Hill, Taguig will be required with a night shift and weekends off aligned to US holidays.

Qualifications

• 5+ years of Transactions and Processing experience.
• 2+ years of Leadership experience.
• 5+ years of overall US Mortgage experience, with strong knowledge of mortgage operations and closing processes.
• Strong understanding of US Mortgage regulations and requirements, including TRID (TILA-RESPA Integrated Disclosure) regulations.
• Proven experience managing US Mortgage Closing processes.
• Experience leading teams within Financial Services Operations, including Mortgage Closing, Underwriting, Quality Assurance, or Customer Contact/Telecommunication functions.
• Proficiency in Microsoft Office applications, with the ability to analyze and interpret operational data and performance metrics.

Responsibilities

• Manage the activities of a Loan Production, Loan Servicing, and Commercial or Real Estate Construction Loan team responsible for loan processing, documentation, pre-closing or closing tasks, loan monitoring, loan servicing, or underwriting activities.
• Engage stakeholders and internal partners associated with the Lending Operations functional area.
• Identify and recommend opportunities for process improvement and risk control development within Lending Operations functional area.
• Participate in the formulation and implementation of new and revised systems, policies, and guidelines.
• Oversee implementation of practices to ensure compliance with Wells Fargo legal, investor, regulatory, or business policies.
• Make credit decisions and resolve issues regarding performance of a business unit or functional area to ensure business objectives are met.
• Interpret and develop policies and procedures for functional areas with low to moderate complexity, and with accountability for special portfolio segments requiring focused management.
• Collaborate and consult with Lending Operations peers, colleagues, and multiple level managers accountable for providing quality customer service to internal or external customers.
• Manage allocation of people and financial resources for Lending Operations.
• Mentor and guide talent development of direct reports and assist in hiring talent.
• Supervise mortgage closing processes to ensure timely completion, quality execution, and compliance with established requirements.

Skills

Leadership

Transactions and Processing

US Mortgage experience

Microsoft Office

Tools

Microsoft Office

Job description

Wells Fargo is seeking a Lending Operations Manager to lead a team supporting US Mortgage Closing processes within Home Lending Operations. The role focuses on managing day-to-day operations, driving performance, and ensuring regulatory compliance.

You will mentor staff, manage resources, and collaborate with stakeholders to improve processes and risk controls. Onsite work in McKinley Hill, Taguig will be required with a night shift and weekends off aligned to US holidays.