Bilingual Onboarding & Workflow Specialist

MoneyGram; Mexico; On-site; PHP 290,160 - 535,680; Full time

Job summary

MoneyGram is seeking an Onboarding Operations Specialist to execute end‑to‑end partner onboarding, monitor workflows, and ensure data accuracy. You will collaborate with Compliance, Operations, and Treasury to resolve issues and maintain onboarding momentum in a fintech environment in the Philippines.

Requires 1+ years in operations, onboarding, or financial services; bilingual English; strong attention to detail and the ability to manage multiple workflows in a fast-paced setting.

Qualifications

• Bachelor’s degree or equivalent in business, compliance, or technical fields.

Responsibilities

• Execute end‑to‑end onboarding workflows for assigned partners, ensuring timely progression through each stage.
• Monitor application status across systems and proactively address delays or bottlenecks.
• Ensure all required steps are completed in accordance with defined processes and SLAs.
• Monitor performance of new partners through established timeline.
• Utilize automated tools for due diligence, validation, and partner configuration setup.
• Review system outputs for completeness and accuracy, identifying exceptions or discrepancies.

Skills

Bilingual English

Operational judgment

Decision making

Attention to detail

Workflow management

Stakeholder communication

Automation systems

Education

Bachelor's degree

Tools

CRM systems

Job description

MoneyGram is seeking an Onboarding Operations Specialist to execute end‑to‑end partner onboarding, monitor workflows, and ensure data accuracy. You will collaborate with Compliance, Operations, and Treasury to resolve issues and maintain onboarding momentum in a fintech environment in the Philippines.

Requires 1+ years in operations, onboarding, or financial services; bilingual English; strong attention to detail and the ability to manage multiple workflows in a fast-paced setting.