WE’RE HIRING: CUSTOMER SERVICE REPRESENTATIVES!

Quess (Philippines) Corp; Lapu-Lapu; On-site; PHP 167,000 - 335,000; Full time

Job summary

Quess (Philippines) Corp is hiring Customer Service Representatives who will handle inquiries, resolve problems, and deliver outstanding service across calls, email, and chat. The role requires a Senior High School or college graduate with at least 6 months of customer service experience and strong English communication.

Onsite work is required, with shifting schedules that may include weekends and holidays.

Qualifications

• Senior High School or College graduate.
• At least 6 months of customer service experience.
• Strong English communication skills, both verbal and written.

Responsibilities

• Handle customer inquiries, requests, and concerns with professionalism and efficiency.
• Provide accurate information and effective solutions.
• Assist customers through calls, email, and chat.
• Document customer interactions and maintain accurate records.
• Follow established processes and procedures to ensure high-quality service.
• Build positive customer relationships and contribute to an excellent overall experience.

Skills

English communication

Problem solving

Interpersonal skills

Education

Senior High School or College graduate

Job description

WE’RE HIRING: CUSTOMER SERVICE REPRESENTATIVES!

Ready to take the next step in your career? Join our team and be part of a workplace where your communication skills, customer service expertise, and dedication truly make a difference.

We’re looking for Customer Service Representatives who are passionate about helping people, solving problems, and delivering outstanding customer experiences across multiple channels and accounts.

What You’ll Do

• Handle customer inquiries, requests, and concerns with professionalism and efficiency

• Provide accurate information and effective solutions

• Assist customers through calls, email, and chat

• Document customer interactions and maintain accurate records

• Follow established processes and procedures to ensure consistent, high-quality service

• Build positive customer relationships and contribute to an excellent overall customer experience

What We’re Looking For

• Senior High School or College graduate

• At least 6 months of customer service experience

• Strong English communication skills, both verbal and written

• Customer-focused with a positive, professional attitude

• Excellent communication, problem-solving, and interpersonal skills

• Willing to work onsite

• Willing to work shifting schedules, including weekends and holidays

Why Join Us?

If you’re looking for an opportunity to grow your skills, gain valuable experience, and build a rewarding career in customer service, we’d love to hear from you!

Bring your skills, your positive attitude, and your passion for helping customers — your next career opportunity could be just one application away.