Customer Service Representative (Non-Voice) - Travel Booking Agent
Sapient Global Services
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Benefits offered by this job
Job summary
Qualifications
- High school graduates or ALS passers are welcomed.
- Good communication and problem-solving skills are required.
- Willingness to work onsite in Metro Manila.
- Willingness to learn policies and procedures
Responsibilities
- Resolve customer inquiries, concerns, or complaints effectively.
- Update and maintain accurate records of customer interactions.
- Stay updated on company policies and provide accurate information.
- Contribute to a positive and collaborative team environment.
Skills
Education
Job description
On-site - Manila No Exp Required High/Senior High School Full-time
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We are BPO in the Philippine-based outsourcing firm providing flexible staffing, workforce management, and outsourcing solutions. We help small and medium-sized businesses focus on their core competencies by managing critical day-to-day operations through consulting, IT-enabled, and call center services.
We are mass hiring for Call Center Agents - Travel Account as prior in our Metro Manila sites!
Sapient is URGENTLY HIRING! APPLY TODAY AND GET HIRED IMMEDIATELY!
Responsibilities:
Resolve customer inquiries, concerns, or complaints effectively and escalating issues when necessary to ensure swift resolution.
Update and maintain accurate records of customer interactions, transactions, and order details in the system.
Stay updated on company policies, procedures, and services to provide accurate information to customers
Contribute to a positive and collaborative team environment.
What We’re Looking For:
High school graduates (old curriculum), ALS passers, fresh grads welcome!
Good communication and problem-solving skills.
Willing to work onsite in Metro Manila
Career shifters and experienced CSR agents are welcome.
Our Awesome Benefits:
Monthly Commissions
Pioneer, Non-voice, and Easy Accounts Available
HMO with 2 FREE Dependents from Day 1
Free Coffee and Biscuits at the office
Paid leaves, OT & holiday pay
Government-mandated benefits & 13th-month pay
Fast-Track Career Growth for top performers
Retirement/Life Insurance for Qualified Staff
Incentives and Signing Bonuses and other Premium Benefits for you to enjoy.
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Mae Carino
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