Warehouse Operations Manager | On-site, Day shift

KMC Solutions; Quezon City; On-site; PHP 900,000 - 1,200,000; Full time

Job summary

GO-GENIE seeks an experienced Warehouse Operations Manager to turn setup consultations into a value-added service for digitisation readiness. You will design operational restructures, prepare for WMS, and steer end-to-end onboarding and projects in the Philippines, coordinating with Redstar and HQ to ensure timely deliveries.

You’ll join senior stakeholders in shaping logistics advisory, guiding opportunities, and delivering a seamless platform transition for customers.

Qualifications

• 5+ years in warehouse operations, contract logistics, or supply chain in PH
• Has set up or restructured at least one warehouse operation
• Has implemented or worked daily with a WMS

Responsibilities

• Assess customer warehouse operations on site and readiness to digitise
• Design improvement plans: processes, zoning, inbound/outbound flows, manpower, WMS readiness
• Guide customers through operational changes before and during onboarding
• Own delivery of onboarding and implementation projects in the Philippines from GO-GENIE side
• Coordinate between customer, Redstar and GO-GENIE HQ to land projects on time
• Provide logistics advisory to support reselling conversations and qualify opportunities

Skills

Warehouse operations

Contract logistics

Supply chain

WMS

Project management

Stakeholder mgmt

Presentation to owners

Tools

WMS

Job description

The Warehouse Operations Manager turns warehouse setup consultation into a value added service that helps customers get ready for the platform. When a customer wants to go digital but their warehouse cannot support it, this person designs the path: how to restructure the operation, how to prepare for a WMS, and how to run on the GO-GENIE platform. The consultation de-risks the customer's digitisation decision, and the platform subscription follows.

Job Responsibilities:

1. Warehouse and logistics solution consultation (core)

• Assess customer warehouse operations on site: current state, gaps, and readiness to digitise

• Design practical improvement and setup plans: process flows, zoning and slotting, inbound and outbound flows, manpower structure, and WMS readiness

• Guide customers through the operational changes needed before and during platform onboarding

• Deliver this as a GO-GENIE value added service that supports the platform sale and the customer's success on it

2. Customer project management (core)

• Own the delivery of customer onboarding and implementation projects in the Philippines from the GO-GENIE side

• Manage customer expectations through the project: what happens when, what the customer must do, what GO-GENIE and Redstar will do

• Coordinate between the customer, Redstar, and GO-GENIE HQ (Control Tower, onboarding, engineering) so projects land on time and clean

• Surface project risks early to Markus and Redstar, not after the customer complains.

3. Logistics advisory to the reselling motion (support)

• Act as the logistics and operations expert behind Redstar's selling conversations: joining customer meetings when operational credibility is needed

• Provide logistics advice that helps Redstar qualify, scope, and shape opportunities correctly

• Feed market and customer insight back to HQ: what PH customers need, where the product fits, where it does not

Skill Requirements:

• 5 to 10 years in warehouse operations, contract logistics, or supply chain in the Philippines, with hands on time running or supervising warehouse operations

• Has set up or significantly restructured at least one warehouse operation. They must have done the work they will be advising customers to do

• Has implemented or worked daily with a WMS, and can explain to a non technical business owner what changes when a warehouse goes digital

• Has managed projects with external stakeholders: customers, vendors, or partners, not only internal teams

• Comfortable in front of business owners and senior customer stakeholders. This role presents, advises, and persuades

Work Location: SM North Edsa, QC

Work Schedule: 9:00 AM - 6:00 PM PHT

Arrangement: Fully on-site