Assistant Warehouse Manager (Resources Lead) - SCommerce (Plaridel, Bulacan)

Shopee; Plaridel; On-site; PHP 700,000 - 900,000; Full time

Job summary

Shopee Philippines seeks a Warehouse Management professional to cover WHM duties, supervise floor operations, and ensure continuity during peak periods at the Plaridel site.

The role emphasizes resource planning, cross-functional coordination, and a strong ownership mindset to maintain inventory accuracy and service levels in a dynamic e-commerce warehouse.

Qualifications

• Bachelor's degree in Industrial Engineering, Supply Chain Management, Business Administration, Operations Management

Responsibilities

• Cover the Warehouse Manager during absences — assume full floor management responsibilities across all warehouse functions
• Deputize on-floor execution as needed to ensure operational continuity across shifts and during peak periods
• Serve as the succession candidate for the WHM role; maintain working knowledge of all warehouse functions
• Escalate resource constraints, procurement delays, or supply gaps to HQ with timely and accurate data; participate in site reviews to support network planning at HQ

Skills

Analytical

Excel/Sheets

Communication

Ownership

Adaptability

Detail-oriented

Documentation

Stakeholder Liaison

Team Leadership

Problem Solving

Education

Bachelor's degree in Industrial Engineering, Supply Chain Management, Business Administration, Operations Management

Tools

WMS/ERP systems

Job description

3. Equipment Management

• Rationalize: Define HC standards by function based on volume and productivity baselines; determine long-term vs. seasonal nFTE mix; track overall WH productivity vs. speed metrics (CFR, IB OLA, Return)
• Plan: Prepare site HC plan vs. volume forecast (BAU vs. campaign planning); align with OPEX / Manpower on requirements
• Request: Submit manpower requests to vendors per agreed COT; raise OT requests for approval; ensure on-time and accurate requests aligned with each function's needs
• Monitor: Track daily attendance, actual HC allocation to functions, planned productivity/CFR vs. actual, and Fill Rate %; record in WMS; minimize vendor disputes due to incorrect attendance records
• Record: Maintain activity tagging by function and OT hours; support OPEX / Manpower in vendor attendance reconciliation
• Rationalize: Define usage assumptions for planning; track actual usage rate; maintain safety stock quantity (safe DOC) per site
• Plan: Forecast demand from ADO by function; align procurement cycle with VMP
• Request: Generate PR per site on schedule; ensure request accuracy and lead time compliance
• Monitor: Track delivery and consumption vs. forecast; maintain zero stock-out days; monitor Consumable CPI vs. speed metrics and space occupied vs. planned
• Record: Receive and distribute consumables to functions; maintain accurate on-hand inventory records

4. WHM Coverage and Operational Continuity

• Cover the Warehouse Manager during absences — assume full floor management responsibilities across all warehouse functions
• Deputize on-floor execution as needed to ensure operational continuity across shifts and during peak periods
• Serve as the succession candidate for the WHM role; maintain working knowledge of all warehouse functions

5. Stakeholder Interface

• Serve as the single named onsite point of contact for OPEX / Manpower, VMP, Corporate IT, and Expansion for all resource-related matters at the site
• Escalate resource constraints, procurement delays, or supply gaps to the relevant HQ function with timely and accurate dataParticipate in regular site reviews and provide clean data to support network-level planning at HQ

Requirements:

• Bachelor's degree in Industrial Engineering, Supply Chain Management, Business Administration, Operations Management, or a related field
• At least 5 years of experience in warehouse operations, supply chain, or resource management.
• Experience in manpower coordination, procurement, or inventory management is a strong advantage
• Prior supervisory or team leadership experience preferred
• Strong operational understanding of warehouse resource management — manpower planning, consumables, and equipment
• Familiar with manpower agency coordination, vendor liaison, and procurement request workflows
• Analytical — able to track performance vs. targets across multiple resource pillars simultaneously
• Proficient in Google Sheets / Excel; WMS or ERP system experience is an advantage
• Detail-oriented with strong record-keeping and documentation discipline
• Effective communicator — able to interface clearly with both onsite teams and HQ functions
• High ownership mindset — takes full accountability for resource availability, data accuracy, and WH continuity
• Able to operate under shifting priorities, particularly during peak volume periods or WHM absences
• Amenable to being assigned to Plaridel, Bulacan