LOGISTICS SOLUTIONS SPECIALIST

GO-GENIE; Quezon City; On-site; PHP 900,000 - 1,500,000; Full time

Benefits offered by this job

Competitive salary

Growth opportunities

Regional exposure

Job summary

GO-GENIE is seeking a Logistics Solutions Specialist in the Philippines to translate warehouse setup consultations into a value-added service that supports the GO-GENIE platform.

You will assess customer operations on site, design practical improvement plans, and guide onboarding from start to finish; you will also act as the logistics expert behind Redstar's sales discussions with partners and customers.

Qualifications

• 5–10 years in warehouse operations or contract logistics in the Philippines.
• Led setup or major restructuring of at least one warehouse.
• Implemented or worked daily with a WMS and can explain digital changes.
• Managed projects with external stakeholders (customers, vendors, partners).
• Comfortable presenting to business owners and senior stakeholders.

Responsibilities

• Warehouse and logistics solution consultation on site (core).
• Assess customer warehouse operations on site: current state, gaps, and readiness to digitised
• Design practical improvement and setup plans: process flows, zoning and slotting, inbound/outbound flows, manpower structure, and WMS readiness
• Guide customers through the operational changes needed before and during platform onboarding
• Deliver this as a GO-GENIE value-added service that supports the platform sale and the customer's success on it.
• Own the delivery of customer onboarding and implementation projects in the Philippines from the GO-GENIE side
• Manage customer expectations through the project: what happens when, what the customer must do, what GO-GENIE and Redstar will do
• Coordinate between the customer, Redstar, and GO-GENIE HQ (Control Tower, onboarding, engineering) so projects land on time and clean
• Surface project risks early to Markus and Redstar, not after the customer complains.
• Act as the logistics and operations expert behind Redstar's selling conversations: joining customer meetings when operational credibility is needed
• Provide logistics advice that helps Redstar qualify, scope, and shape opportunities correctly
• Feed market and customer insight back to HQ: what PH customers need, where the product fits, where it does not

Skills

Warehouse operations

Project management

Stakeholder management

WMS experience

Consulting/advisory

Tools

WMS (Warehouse Management System)

Job description

JOB SUMMARY

The Logistics Solutions Specialist is that presence. This role turns warehouse setup consultation into a value added service that helps customers get ready for the platform. When a customer wants to go digital but their warehouse cannot support it, this person designs the path: how to restructure the operation, how to prepare for a WMS, and how to run on the GO-GENIE platform. The consultation de-risks the customer's digitisated decision, and the platform subscription follows.

GO-GENIE advises, designs, and enables. GO-GENIE does not run or staff customer warehouses. That boundary is part of the company's positioning and this role holds it.

KEY RESPONSIBILITIES

1. Warehouse and logistics solution consultation (core)

• Assess customer warehouse operations on site: current state, gaps, and readiness to digitised

• Design practical improvement and setup plans: process flows, zoning and slotting, inbound and outbound flows, manpower structure, and WMS readiness

• Guide customers through the operational changes needed before and during platform onboarding

• Deliver this as a GO-GENIE value added service that supports the platform sale and the customer's success on it.

2. Customer project management (core)

• Own the delivery of customer onboarding and implementation projects in the Philippines from the GO-GENIE side

• Manage customer expectations through the project: what happens when, what the customer must do, what GO-GENIE and Redstar will do

• Coordinate between the customer, Redstar, and GO-GENIE HQ (Control Tower, onboarding, engineering) so projects land on time and clean

• Surface project risks early to Markus and Redstar, not after the customer complains.

3. Logistics advisory to the reselling motion (support)

• Act as the logistics and operations expert behind Redstar's selling conversations: joining customer meetings when operational credibility is needed

• Provide logistics advice that helps Redstar qualify, scope, and shape opportunities correctly

• Feed market and customer insight back to HQ: what PH customers need, where the product fits, where it does not

REQUIREMENTS

• 5 to 10 years in warehouse operations, contract logistics, or supply chain in the Philippines, with hands on time running or supervising warehouse operations

• Has set up or significantly restructured at least one warehouse operation. They must have done the work they will be advising customers to do

• Has implemented or worked daily with a WMS, and can explain to a non technical business owner what changes when a warehouse goes digital

• Has managed projects with external stakeholders: customers, vendors, or partners, not only internal teams

• Comfortable in front of business owners and senior customer stakeholders. This role presents, advises, and persuades

BENEFITS

• Competitive salary, negotiable based on experience and capability.

• Dynamic working environment with growth opportunities in logistics/e-commerce.

• Opportunity for regional/multi-market exposure as company scales