Ward Clerk

Batangas Healthcare Specialist Medical Center; Batangas City; On-site; PHP 167,400 - 256,680; Full time

Job summary

Batangas Healthcare Specialist Medical Center seeks a Ward Clerk to ensure accurate and timely hospitalization charges are recorded in the HIS. The role coordinates with nursing, physicians, and ancillary departments to support discharge and resolve billing issues.

Responsibilities include verifying orders, monitoring charges, and ensuring all billable items are posted before finalization, while maintaining confidentiality and compliance with billing guidelines.

Qualifications

• Bachelor's degree in Business Administration, Accounting, or related field.
• College level with hospital billing experience may be considered.
• At least 1 year of experience in hospital billing, ward clerk duties, or patient accounts.
• Experience using Hospital Information System (HIS) is an advantage.

Responsibilities

• Encode and update patient charges in the Hospital Information System (HIS).
• Verify physician orders against procedures and services rendered.
• Monitor daily patient charges for completeness and accuracy.
• Ensure all charges (supplies, medicines, labs, radiology, procedures, and room) are billed correctly.
• Review records to identify omissions or duplicates; coordinate with staff on undocumented items.
• Ensure professional fees are endorsed for billing.
• Coordinate with Nursing, Ancillary departments, Admitting, and Cashier; follow up pending slips.
• Assist discharge by posting billable items and expediting processing.
• Resolve billing discrepancies prior to patient discharge.
• Maintain complete billing documents and confidentiality of patient information.
• Monitor unposted charges and report system errors affecting billing.
• Verify transmission of charges from ancillary departments and comply with billing policies.

Skills

Attention to detail

Communication

Team coordination

Education

Bachelor's degree in Business Administration, Accounting, or related field

College level with hospital billing experience considered

Tools

Hospital Information System (HIS)

Job description

Job Summary

The Ward Clerk is responsible for ensuring that all patient charges incurred during hospitalization are accurately and timely recorded in the hospital information system (HIS). The position coordinates with nursing units, physician, ancillary departments, discrepancies, and support timely patient discharge.

Key Responsibilities

1. Patient Billing

• Encode and update patient charges in the Hospital Information System (HIS).
• Verify physician's orders against actual procedures and services rendered.
• Monitor daily patient charges to ensure completeness.
• Ensure all supplies, medicines, laboratory, radiology, procedures, and room charges are billed correctly.

2. Charge Validation

• Review patient records yo identify omitted or duplicate charges.
• Coordinate with nursing staff regarding undocumented supplies or services.
• Ensure all professional fees are properly endorsed for billing.

3. Coordination

• Coordinate with Nursing units, Ancillary departments , Admitting office and Cashier.
• Follow-up pending charge slips before patient discharge.

4. Patient Discharge Support

• Ensure all billable items are posted before billing finalization.
• Assist Billing Office in expediting discharge processing
• Resolve billing discrepancies prior to patient discharge.

5. Documentation

• Maintain complete billing documents
• File and organize change slips and supporting documents.
• Maintain confidentiality of patient information.

6. System Monitoring

• Monitor unposted charges.
• Report system errors affecting billing.
• Verify successful transmission of charges from ancillary departments.

7. Compliance

• Ensure compliance with hospital billing policies.
• Observe PhilHealth, HMO, and government billing guidelines.
• Maintain compliance with the Data Privacy Act and hospital confidentiality policies.

Qualifications

• Bachelor's degree in Business Administration, Accounting, or any related field.
• College level with relevant hospital billing experience may also be considered.
• At least 1 year of experience in hospital billing, ward clerk duties, or patients accounts is preferred.
• Experience using Hospital Information System (HIS) is an advantage.