Billing Head

The Paramount Medical Center; Batangas City; On-site; PHP 400,000 - 640,000; Full time

Job summary

A leading healthcare provider in Batangas City is looking for a skilled Billing Supervisor to manage the billing department's daily operations. The role requires hiring and training billing staff, ensuring timely and accurate billing for patients, and resolving billing discrepancies. Strong communication skills are essential for collaborating with departments and informing patients about billing processes. This position offers opportunities for growth in a fast-paced healthcare environment.

Qualifications

• Experience in a hospital billing environment.
• Strong communication skills for patient interaction.
• Ability to oversee billing staff and operations.

Responsibilities

• Hire, train, and supervise billing staff.
• Oversee day-to-day operations of the billing department.
• Ensure timely and accurate billing of all patient accounts.
• Review and resolve billing issues.
• Collaborate with other departments regarding billing documentation.
• Directly reports to the Finance Manager and Billing Head.
• Handle all billing processes including OPD, ER, Dialysis, Transfer and Inpatient transactions.
• Prepare and issue accurate Statements of Account to customers.

Job description

Job Description

• 1. Hire, train and supervise billing staff and everyday transactions related to billing.
• 2. Oversee the day-to-day operations of the hospital's billing department.
• 3. Ensure timely and accurate billing of all patient accounts, including private insurance, government payers, and self-pay patients.
• 4. Review and resolve billing issues, including denials and rejections, and implement strategies to minimize claim errors.
• 5. Collaborate with other departments, such as coding and compliance, to ensure accurate and complete documentation for billing purposes.
• 6. Capable of doing the duties and responsibilities of billing staff.
• 7. Directly reports to the Finance Manager.
• 8. Performs other tasks that may be assigned from time to time.
• 9. Responsible for handling all billing processes including Out Patient (OPD), Emergency Room (ER), Dialysis, for Transfer and Inpatient transactions.
• 10. Prepares and issues accurate Statement of Account to customers based on sales or services rendered.
• 11. Calls and coordinates for Doctor’s Professional Fees.
• 12. Communicates with customers, patients regarding Red Tag or Credit Limit to ensure timely and accurate billing and payments.
• 13. Collaborates with patients or customers, third party institutions and other team members to resolve billing inconsistencies and errors.
• 14. Informs patients or customers of any missed or upcoming payment deadlines.
• 15. Assists customers with billing inquiries, resolves any disputes or discrepancies, and provides necessary information and documentation as required.
• 16. Explains Billing Clearance/ER Settlement of Charges to patients or relatives of patients.
• 17. Closes charges such as Taxes and Discounts that should be reflected in the Statement of Accounts.
• 18. Informs relatives of patients and customers regarding packages offered.
• 19. Maintains accurate and up-to-date billing files and documentation.
• 20. Computes billing after receiving feedback from HMO Insurance and PhilHealth Department.
• 21. Reports directly to Billing Head and Finance Manager.
• 22. Performs other tasks that may be assigned from time to time.