VoIP Implementation & Migration Specialist (SkySwitch)

iReply Services; Murcia; On-site; PHP 420,000 - 600,000; Full time

Benefits offered by this job

Paid Leaves & Birthday Off

Comprehensive Health Insurance

Performance-Based Salary Increase

Annual Salary Adjustments

Employee Recognition

Engaging Team Activities

Job summary

iReply Services is seeking a highly motivated SkySwitch VoIP Implementation & Support Specialist in Bacolod City, Philippines. The role focuses on end-to-end SkySwitch migrations, 10DLC compliance, and rapid number porting, with direct collaboration with leadership and vendor teams rather than end-user support.

Strong autonomy and urgency are essential for success. The position requires hands-on SkySwitch experience, telecom porting proficiency, and the ability to coordinate complex

Qualifications

• Filipino citizen required.
• SkySwitch expertise with hands-on experience.
• Strong background in telecom porting workflows and LOAs.
• Familiar with multi-platform provider portals and data mapping.
• Highly motivated, proactive, and self-directed.
• Excellent communication for internal and vendor coordination.

Responsibilities

• Lead end-to-end SkySwitch platform migrations and configurations.
• Handle platform administration: users, devices, queues, extensions, features.
• Validate and test call flows, auto-attendants, and routing after changes.
• Coordinate number porting with carriers; prepare LOAs and billing statements.
• Oversee 10DLC registration, campaigns, and vendor liaison for issues.
• Provide real-time technical support on-site or during migrations.

Skills

SkySwitch expertise

Telecom porting

Carrier coordination

Multi-platform familiarity

High drive & hunger

Strong communicator

Thrives under pressure

Job description

iReply Services is seeking a highly motivated SkySwitch VoIP Implementation & Support Specialist in Bacolod City, Philippines. The role focuses on end-to-end SkySwitch migrations, 10DLC compliance, and rapid number porting, with direct collaboration with leadership and vendor teams rather than end-user support.

Strong autonomy and urgency are essential for success. The position requires hands-on SkySwitch experience, telecom porting proficiency, and the ability to coordinate complex