VoIP Engineer: Design, Optimize & Integrate UC (Remote)

Manatal; Philippines; Hybrid; PHP 670,000 - 1,339,000; Full time

Benefits offered by this job

Healthcare coverage day one

Dependents coverage

Paid time-off with cash conversion

Group life insurance

Performance bonuses

Job summary

MicroSourcing is hiring a VoIP Engineer in the Philippines. The role focuses on designing, implementing, and maintaining VoIP and unified communications systems, ensuring reliable voice services and smooth integration with CRM and helpdesk tools.

You will configure SIP and PBX systems, monitor performance, and troubleshoot issues like latency and jitter, while collaborating with network and infrastructure teams to deliver seamless communications across the organization.

Qualifications

• Bachelor’s degree in Information Technology, Computer Engineering, or a related field.
• 3+ years of experience in VoIP, telecommunications, or network engineering roles.
• Strong knowledge of VoIP protocols (SIP, RTP, H.323) and PBX systems (Asterisk, Cisco, Avaya).
• Experience troubleshooting VoIP and network-related issues.
• Understanding of networking fundamentals (TCP/IP, QoS, VLANs, routing, and switching).

Responsibilities

• Design, implement, and maintain VoIP and unified communications systems.
• Configure and support SIP, PBX, and call routing systems to ensure reliable voice services.
• Monitor VoIP performance, troubleshoot call quality issues (latency, jitter, packet loss), and optimize network performance.
• Integrate VoIP systems with other platforms such as CRM, helpdesk, or collaboration tools.
• Collaborate with network and infrastructure teams to ensure seamless communication services.

Skills

VoIP protocols

PBX systems

Network troubleshooting

TCP/IP QoS VLANs

Cloud-based VoIP

VoIP security

Wireshark

Enterprise environments

Education

Bachelor’s degree in IT or related field

Tools

Wireshark

Job description

MicroSourcing is hiring a VoIP Engineer in the Philippines. The role focuses on designing, implementing, and maintaining VoIP and unified communications systems, ensuring reliable voice services and smooth integration with CRM and helpdesk tools.

You will configure SIP and PBX systems, monitor performance, and troubleshoot issues like latency and jitter, while collaborating with network and infrastructure teams to deliver seamless communications across the organization.