VoIP/NOC Engineer - SBC & Interconnects (Onsite Ortigas)

Asiatel Outsourcing; Eastern Manila District; On-site; PHP 400,000 - 700,000; Full time

Job summary

Asiatel Outsourcing is seeking a mid to senior NOC Engineer with strong VoIP and SBC expertise to support a global wholesale carrier. The role emphasizes network stability, call quality, and service reliability across interconnections and requires onsite work at Ortigas Center, Pasig City.

You will monitor voice traffic, troubleshoot signaling, and collaborate with cross-functional teams to optimize network performance and scalability as the organization grows.

Qualifications

• Hands-on VoIP and SBC experience with SIP/RTP.
• Proven NOC operations background in telecom or wholesale carrier.
• Ability to troubleshoot live network voice/signaling issues.
• Experience with FreeSWITCH or Asterisk; ASTPP is a plus.

Responsibilities

• Configure, manage, and troubleshoot SBC and VoIP infrastructure to ensure high-quality voice traffic.
• Monitor call traffic and routing performance across softswitch platforms.
• Update routing to improve quality, cost efficiency, and reliability.
• Test and maintain carrier interconnections; perform QA for new routes.
• Resolve trouble tickets within SLAs; investigate quality issues and fraud indicators.
• Collaborate with Account Management and Operations on escalations.
• Coordinate with NOC teams to maintain regional service quality.
• Identify risks and opportunities for network optimization.

Skills

VoIP

SBC technologies

NOC operations

SIP/RTP protocols

FreeSWITCH

Asterisk

ASTPP

Linux

SQL basics

English communication

Shift work onsite

Education

Degree in Electronics Engineering

Diploma in Telecommunications

Tools

FreeSWITCH

Asterisk

ASTPP

Linux

Job description

Asiatel Outsourcing is seeking a mid to senior NOC Engineer with strong VoIP and SBC expertise to support a global wholesale carrier. The role emphasizes network stability, call quality, and service reliability across interconnections and requires onsite work at Ortigas Center, Pasig City.

You will monitor voice traffic, troubleshoot signaling, and collaborate with cross-functional teams to optimize network performance and scalability as the organization grows.