Voice Account Support Specialist
Lexie Staffing co.
14 days+
Get a reply from this employer
Your resume and cover letter, tailored to exactly what they’re hiring for.
Get past ATS filters
Job description
Key Responsibilities
- Handle customer inquiries via phone, chat, or email in a courteous and professional manner.
- Provide accurate information about products, services, billing, and account details.
- Resolve customer concerns, complaints, and issues promptly and effectively.
- Document all interactions and transactions accurately in the system.
- Follow company communication guidelines, policies, and procedures.
- Meet performance metrics such as quality, customer satisfaction, and attendance
Corporate Travel Account - Up to 40,000 salary
Must have 1 Year Corporate Travel Experience
BFS Account - Up to 28,000 salary
Must have 1 Year BPO experience in any account
Travel Account - Up to 20,000 salary
Must have 1 Year BPO experience in any account
GDS Account - Up to 26,000 salary
Must have 1 Year GDS Experience
'/%3e%3cpath%20d='M101.744%2012.4726L102.894%2016.1947L99.0021%2013.2201L101.744%2012.4726ZM105.3%208.40937H100.488L99.0026%203.59473L97.5116%208.41047L92.7%208.40385L96.5965%2011.3834L95.1055%2016.1942L99.0021%2013.2196L101.408%2011.3834L105.3%208.40992V8.40937Z'%20fill='white'/%3e%3cdefs%3e%3clinearGradient%20id='paint0_linear_5593_1381'%20x1='90'%20y1='9.44471'%20x2='99'%20y2='9.44471'%20gradientUnits='userSpaceOnUse'%3e%3cstop%20stop-color='%2300AD70'/%3e%3cstop%20offset='0.998594'%20stop-color='%2300B67A'/%3e%3cstop%20offset='1'%20stop-color='%23DCDCE6'/%3e%3c/linearGradient%3e%3c/defs%3e%3c/svg%3e){kind=small}
