Retail Account | Non-voice, Chat Support, WFH | Up to 45K

Private Advertiser; Murcia; Remote; PHP 301.000 - 502.000; Vollzeit

Benefits dieser Stelle

Career growth

Training and development

Company benefits

Zusammenfassung

Private Advertiser is seeking a Customer Service Representative for travel accounts. You will assist customers with flight reservations, changes, and inquiries, delivering courteous support across phone and email channels.

The role requires at least 1 year in a BPO environment, strong communication, and a willingness to work onsite with shifting schedules; travel account or GDS experience is a plus.

Qualifikationen

• 1 year of BPO experience
• Excellent communication skills
• Customer-focused with strong problem-solving abilities
• Willing to work onsite and in shifting schedules
• Travel account or GDS experience is an advantage

Aufgaben

• Assist customers with flight reservations, bookings, cancellations, and rebooking requests.
• Provide information regarding travel itineraries, flight schedules, and travel policies.
• Handle customer inquiries and resolve travel-related concerns.
• Assist with ticketing, booking modifications, and other travel arrangements.
• Deliver excellent customer service through phone, email, or other communication channels

Kenntnisse

BPO experience

Communication skills

Customer focus

Shift work onsite

GDS experience

Jobbeschreibung

HIRING: CUSTOMER SERVICE REPRESENTATIVE – TRAVEL ACCOUNT!

Earn up to ₱45,000 Salary Package!

Are you passionate about travel and providing excellent customer service? Join our team and help customers with their travel-related needs!

Job Role:

• Assist customers with flight reservations, bookings, cancellations, and rebooking requests.
• Provide information regarding travel itineraries, flight schedules, and travel policies.
• Handle customer inquiries and resolve travel-related concerns.
• Assist with ticketing, booking modifications, and other travel arrangements.
• Deliver excellent customer service through phone, email, or other communication channels.

Qualifications:

• At least 1 year of BPO experience
• Excellent communication skills
• Customer-focused with strong problem-solving abilities
• Willing to work onsite and in shifting schedules
• Travel account or GDS experience is an advantage

What We Offer:

• Salary package of up to ₱45,0
• Career growth opportunities
• Training and development
• Company benefits