Virtual Dental Front Desk Receptionist (Video)

Staffstream; Taguig; À distance; PHP 868 000 - 1 302 000; Plein temps

Résumé du poste

Staffstream is seeking a polished, client-facing virtual receptionist for a dental practice with Australian hours. You will greet patients via live video, manage calls, and maintain an accurate schedule while following clinic scripts and policies.

The role emphasizes clear communication, warmth, and meticulous record-keeping in a fully remote setup. Ideal applicants have receptionist experience, exceptional English, and comfort on camera.

Qualifications

• Demonstrated experience in a receptionist/front desk or client-facing customer service role.
• Excellent, clear spoken and written English due to on-camera and phone duties.
• Confident, polished on camera and representing the clinic remotely.
• Strong attention to detail with accurate notes and records.
• Ability to follow scripts/policies while adapting to non-standard situations.

Responsabilités

• Greet patients on a live video screen and manage calls without losing context.
• Balance phone duties with video interactions and email enquiries.
• Follow scripts/policies while applying practical problem-solving when needed.
• Keep appointment book full and accurate, minimizing gaps.
• Update patient notes, send invoices, and coordinate with dental labs as required.

Connaissances

Receptionist experience

Excellent English

On-camera presence

Attention to detail

Process-driven

Outils

Dental4Windows

3CX phone system

Zello

Description du poste

Staffstream is seeking a polished, client-facing virtual receptionist for a dental practice with Australian hours. You will greet patients via live video, manage calls, and maintain an accurate schedule while following clinic scripts and policies.

The role emphasizes clear communication, warmth, and meticulous record-keeping in a fully remote setup. Ideal applicants have receptionist experience, exceptional English, and comfort on camera.