Remote Virtual Receptionist — Polished, Customer-First Admin Pro

thehivecareers.co; Manila; Remote; PHP 279,000 - 390,600; Full time

Job summary

A remote staffing company is looking for an English-speaking Virtual Receptionist to manage front-desk responsibilities from home. This role involves providing exceptional customer service via calls, emails, and messages. Candidates should have excellent communication skills, with a proven background in receptionist or customer support roles. The position demands multitasking abilities and proficiency with tools like Google Workspace and Zoom. Flexible hours availability is preferred. Competitive compensation offered.

Qualifications

• Proven experience as a receptionist, virtual assistant, or customer support agent.
• Professional and friendly demeanor with a customer-first attitude.
• Willingness to work flexible hours, including weekends if needed.

Responsibilities

• Answer incoming calls and route them to the appropriate team member.
• Respond to customer inquiries via phone, email, and live chat.
• Manage appointment scheduling, confirmations, and reminders.
• Maintain and update client contact information and CRM entries.

Skills

Excellent spoken and written English

Ability to multitask

Customer-first attitude

Proficient in Google Workspace

Experience as a receptionist or virtual assistant

Tools

Google Workspace

Zoom

Calendly

CRM systems

Job description

A remote staffing company is looking for an English-speaking Virtual Receptionist to manage front-desk responsibilities from home. This role involves providing exceptional customer service via calls, emails, and messages. Candidates should have excellent communication skills, with a proven background in receptionist or customer support roles. The position demands multitasking abilities and proficiency with tools like Google Workspace and Zoom. Flexible hours availability is preferred. Competitive compensation offered.