Full-Time Permanent Virtual Dental Assistant (Work From Home)

Gobro Ph Outsourcing, Inc.; Angeles; À distance; PHP 279 000 - 391 000; Plein temps

Avantages offerts par ce poste

Night differential pay during training

Internet allowance during training

Remote work

Résumé du poste

A dental service provider in the Philippines is seeking a Virtual Dental Assistant to provide high-quality virtual support. This full-time, permanent role allows fresh graduates of DDM or DDS programs to gain practical experience. Responsibilities include welcoming patients, managing appointments, and ensuring excellent patient experiences while adhering to HIPAA standards. Candidates should possess strong English skills, interpersonal abilities, and a personal computer with a quiet workspace. Training provided, and the work schedule is from 12:00 PM to 9:00 AM Philippine Time.

Qualifications

• Fresh graduates of Doctor of Dental Medicine (DDM) or Doctor of Dental Surgery (DDS) programs are strongly encouraged to apply.
• Ability to adapt quickly to new processes.
• Own a personal computer and have a quiet, organized home workspace.
• Able to work well in a team and adapt to new processes.
• Comfortable using technology and computer systems.
• Own a personal computer and have a quiet home workspace.

Responsabilités

• Virtually welcome patients and collect essential information.
• Respond to patient questions and concerns professionally.
• Organize patient records and prepare/send reports.
• Build and maintain positive relationships with dentists, patients, and clinic staff.
• Organize patient records and prepare/send reports.
• Assist with additional administrative tasks as required by the client.

Connaissances

Excellent written and spoken English skills

Strong interpersonal skills

Comfortable using technology and computer systems

Teamwork

Technology aptitude

Home office readiness

Formation

College graduate; DDM or DDS graduates preferred

Outils

Dual-monitor setup

1080p webcam

Noise-canceling headset

Description du poste

Job Description

We are looking for a reliable and professional Virtual Dental Assistant to join our growing team. This is a full-time, permanent, work-from-home role. The successful candidate will provide high-quality virtual support to our dental practice, help ensure excellent patient experiences, and strictly follow HIPAA confidentiality standards. Fresh graduates of Doctor of Dental Medicine (DDM) or Doctor of Dental Surgery (DDS) programs are strongly encouraged to apply, especially those eager to gain practical experience in a virtual dental environment.

Key Responsibilities

• Virtually welcome patients and collect essential information
• Respond to patient questions and concerns in a timely, professional manner
• Manage appointment scheduling and handle phone calls
• Build and maintain positive relationships with dentists, patients, and clinic staff
• Organize patient records and prepare/send reports
• Assist with additional administrative tasks as required by the client

Qualifications

• College graduate; fresh DDM or DDS graduates are highly encouraged to apply
• Excellent written and spoken English skills
• Strong interpersonal skills; friendly, professional, and patient-focused
• Ability to work well in a team and adapt quickly to new processes
• Comfortable using technology and computer systems
• Own a personal computer and have a quiet, organized home workspace

Minimum Technical Requirements

• Intel i5 (10th Gen) or equivalent Ryzen processor
• At least 8GB RAM (16GB preferred)
• Dual-monitor setup
• 1080p webcam (e.g., A4 Tech PK-910H)
• Noise-canceling headset (e.g., Logitech H390)
• Uninterruptible Power Supply (UPS)
• Fast and reliable internet connection (backup connection preferred)
• Clean white background and a noise-free environment

Training Program (1 Month)

• Introduction to dental terminology and workflows
• Communication and patient-handling skills enhancement
• Hands-on training with clinic-specific software
• Night differential pay and internet allowance provided during training

Work Schedule

• 12:00 PM – 9:00 AM (Philippine Time)
• 9-hour shift with a 1-hour break
• Permanent, full-time, remote work setup