Bilingual CSR: Cantonese & Vietnamese - On-Site, Night Shift

Sequential Technology International; Quezon City; On-site; PHP 1,535,626 - 2,149,877; Full time

Job summary

Sequential Technology International is seeking a CSR Cantonese and Vietnamese Bilingual Speaker for their Healthcare account based in Eastwood, Quezon City, Metro Manila. This full-time role involves answering customer inquiries, providing effective support, and documenting interactions in detail. Ideal candidates should have at least 1 year of experience in healthcare, be fluent in both Cantonese and Vietnamese, and be willing to work on-site in a night shift schedule. A positive brand experience for customers is a priority.

Qualifications

• At least 1 year of experience in a Healthcare account.
• Ability to work on-site in Eastwood City.
• Flexibility to work on a night shift schedule.

Responsibilities

• Answer inbound calls and provide effective support.
• Document customer interactions accurately.
• Identify opportunities to enhance customer experience.

Skills

Fluency in Cantonese

Fluency in Vietnamese

Strong communication skills

Customer service expertise

Job description

Sequential Technology International is seeking a CSR Cantonese and Vietnamese Bilingual Speaker for their Healthcare account based in Eastwood, Quezon City, Metro Manila. This full-time role involves answering customer inquiries, providing effective support, and documenting interactions in detail. Ideal candidates should have at least 1 year of experience in healthcare, be fluent in both Cantonese and Vietnamese, and be willing to work on-site in a night shift schedule. A positive brand experience for customers is a priority.