Bilingual CSR: Cantonese & Vietnamese, Healthcare Support

Sequential Tech; Pasig; On-site; PHP 280,000 - 360,000; Full time

Job summary

A leading provider of customer support solutions is seeking a CSR Bilingual Speaker fluent in Cantonese and Vietnamese. This full-time, on-site position in Eastwood City, Quezon City requires excellent communication skills and customer service expertise. Responsibilities include handling inbound calls, resolving inquiries, and documenting interactions. The ideal candidate should have a flexible schedule for night shifts and be ready to start on May 5, 2025.

Qualifications

• Excellent written and verbal communication skills in the specified language.
• Willingness to work on-site in Eastwood City Quezon City Philippines.
• Flexibility to work on a night shift schedule.

Responsibilities

• Answer inbound calls from customers and clients, providing timely support.
• Document customer interactions and maintain detailed records.
• Identify opportunities to enhance the customer experience.

Skills

Fluency in Cantonese, Mandarin or Vietnamese

Strong communication skills

Customer service expertise

Job description

A leading provider of customer support solutions is seeking a CSR Bilingual Speaker fluent in Cantonese and Vietnamese. This full-time, on-site position in Eastwood City, Quezon City requires excellent communication skills and customer service expertise. Responsibilities include handling inbound calls, resolving inquiries, and documenting interactions. The ideal candidate should have a flexible schedule for night shifts and be ready to start on May 5, 2025.