Bilingual CSR - Cantonese & Vietnamese (Healthcare, On-site)

Sequential Technology International; Pasig; On-site; PHP 279,000 - 390,600; Full time

Job summary

Sequential Technology International is seeking a bilingual Customer Service Representative fluent in Cantonese, Mandarin, or Vietnamese for a full-time, on-site position in Eastwood, Quezon City, Metro Manila. The role involves answering inbound calls, troubleshooting customer issues, and enhancing the customer experience. Candidates must possess strong communication skills, be willing to work night shifts, and adhere to company policies. This position offers fixed weekends off and starts on May 5, 2025.

Qualifications

• Fluency in Cantonese, Mandarin, or Vietnamese with excellent written and verbal communication skills.
• Flexibility to work a night shift schedule.

Responsibilities

• Answer inbound calls from customers and clients.
• Provide timely and effective support, troubleshooting issues, and offering solutions.
• Accurately document customer interactions and maintain detailed records.

Skills

Fluency in Cantonese, Mandarin, or Vietnamese

Strong communication skills

Job description

Sequential Technology International is seeking a bilingual Customer Service Representative fluent in Cantonese, Mandarin, or Vietnamese for a full-time, on-site position in Eastwood, Quezon City, Metro Manila. The role involves answering inbound calls, troubleshooting customer issues, and enhancing the customer experience. Candidates must possess strong communication skills, be willing to work night shifts, and adhere to company policies. This position offers fixed weekends off and starts on May 5, 2025.