USRN Training Supervisor (El Paso Account)_TWFH | PRIORITY

Gratitude Philippines; Cebu City; Remote; PHP 815,000 - 893,000; Full time

Job summary

Gratitude Philippines seeks a USRN Training Supervisor for the El Paso Account. The role offers temporary work-from-home with a flexible shifting schedule as business needs require.

Start date ASAP and location nationwide within the Philippines (BGC Taguig, Cebu, Davao, Clark, Pampanga) as applicable. The candidate will lead knowledge transfer using Kirkpatrick Learning Effectiveness, coach a team of trainers, and maintain clinical documentation standards.

Qualifications

• Active USRN license.
• Experience with Kirkpatrick Learning Effectiveness.
• 1–2 years trainer experience in BPO/CPO.
• Experience supervising or leading a team.
• Strong clinical background in relevant medical areas.
• Familiarity with clinical documentation standards.

Skills

Team leadership

Trainer experience

Clinical background

Knowledge transfer

Education

USRN license

Nursing degree or equivalent

Teaching credentials

Job description

• Job title: USRN Training Supervisor
• Account: El Paso Account
• Work setup: Temporary WFH
• Work schedule: Flexible to work on a shifting schedule if business asks (weekends, night shift, holidays)
• Salary budget: PHP 73,000 to 80,000 package
• Location: All locations in the Philippines (BGC Taguig, Cebu, Davao and Clark, Pampanga)
• Start date: ASAP
• Headcount: 1

Qualifications:

• Active USRN license
• .Experience in effective knowledge transfer using Kirkpatrick Learning Effectiveness; teaching credentials or certification a plus.
• At least 1-2 years of relevant trainer experience in BPO/CPO
• With experience managing or leading a team
• Strong clinical background in orthopedics, emergency room, intensive care, neurology, occupational medicine or rehabilitation useful. 3. At least 2 years of recent & pertinent clinical/hospital or similar experience.
• Clinical Subject Matter Expertise with the use of technical and professional knowledge and skills to accomplish results related to the process handled.
• Knowledgeable in Medical/Clinical Summary Writing. The manner of narrating clinical picture consistent with a standard format of documentation per client format and jurisdictional requirement covering critical elements of narrative from subjective, objective, assessment, treatment planning.
• State Specific Evidence-Based Guidelines or Client Proprietary Guidelines familiarity with the appropriate evidence-based guidelines used or client proprietary guidelines in coming up with a clinical decision related to a treatment, diagnosis, or health condition.
• Clinical Decision-Making skills with ability to make sound clinical decision concisely after considering various available information and courses of action consistent with jurisdictional clinical guidelines or client mandated guidelines.

Certificate/Credentials:

• USRN (Any state)

Recruitment Process:

• Validation
• Zwayam profile creation
• HR Interview
• Hiring Manager Interview
• Onboarding

Screening notes:

• Current location and preferred site to work
• Do you have an active USRN license? Provide the validity date
• Do you have experience in Kirkpatrick Learning?
• Years of experience as a Trainer/ Training Supervisor
• Years of supervisory or managerial experience:
• How much is your last drawn salary?
• What are your salary expectations?
• Can you start immediately once hired?