USRN Training Supervisor – El Paso Account | TWFH | Apply Now

Gratitude Philippines; Pampanga; Hybrid; PHP 335,000 - 670,000; Full time

Job summary

Gratitude Philippines is seeking a qualified clinical trainer with a USRN license to drive medical training initiatives for BPO/CPO clients in the Philippines. You will lead knowledge transfer programs and ensure adherence to Evidence-Based Guidelines and client documentation standards.

The role requires 1–2 years of trainer experience in a healthcare/BPO setting, strong clinical expertise across orthopedic, ER, ICU, neurology or rehabilitation, and the ability to produce standard medical

Qualifications

• Active USRN license required.
• Knowledge transfer using Kirkpatrick Learning Effectiveness; teaching credentials a plus.
• 1-2 years trainer experience in BPO/CPO.
• Experience leading a team.
• Strong clinical background in orthopedics, ER, ICU, neurology, occupational medicine or rehabilitation; 2+ years recent clinical experience.
• Clinical Subject Matter Expertise with use of technical and professional knowledge to accomplish results.
• Familiarity with Medical/Clinical Summary Writing per client format and jurisdictional requirements.
• Familiar with Evidence-Based Guidelines or client guidelines in clinical decisions.
• Clinical Decision-Making skills with concise decisions after considering information.
• Actions aligned with jurisdictional/client guidelines.

Skills

Kirkpatrick Learning

Team leadership

Clinical expertise

Clinical documentation

Guidelines familiarity

Clinical decision-making

Education

USRN license (any state)

Job description

Qualifications:

• Active USRN license
• Experience in effective knowledge transfer using Kirkpatrick Learning Effectiveness; teaching credentials or certification a plus.
• At least 1-2 years of relevant trainer experience in BPO/CPO
• With experience managing or leading a team
• Strong clinical background in orthopedics, emergency room, intensive care, neurology, occupational medicine or rehabilitation useful. 3. At least 2 years of recent & pertinent clinical/hospital or similar experience.
• Clinical Subject Matter Expertise with the use of technical and professional knowledge and skills to accomplish results related to the process handled.
• Knowledgeable in Medical/Clinical Summary Writing. The manner of narrating clinical picture consistent with a standard format of documentation per client format and jurisdictional requirement covering critical elements of narrative from subjective, objective, assessment, treatment planning.
• State Specific Evidence-Based Guidelines or Client Proprietary Guidelines familiarity with the appropriate evidence-based guidelines used or client proprietary guidelines in coming up with a clinical decision related to a treatment, diagnosis, or health condition.
• Clinical Decision-Making skills with ability to make sound clinical decision concisely after considering various available information and
• courses of action consistent with jurisdictional clinical guidelines or client mandated guidelines.

Certificate/Credentials:

• USRN (Any state)

Recruitment Process:

• Validation
• Zwayam profile creation
• HR Interview
• Hiring Manager Interview
• Onboarding