Urgent Hiring! HR Business Partner - Davao

Teleperformance; Davao City; Sur place; PHP 600 000 - 1 200 000; Plein temps

Résumé du poste

Teleperformance Philippines is seeking an HR Business Partner to act as a strategic advisor to operations and support teams, aligning people management with business goals in a fast-paced BPO setting.

You will lead workforce planning, performance management, and employee relations; provide HR policy advisory; drive engagement and talent development; monitor HR metrics and support end-to-end employee lifecycle; collaborate with HR colleagues to deliver seamless, data-driven HR support.

Qualifications

• Bachelor’s degree or higher in HR, psychology or related field.
• 2–3 years HR experience, preferably in BPO.
• Strong employee relations and performance management background.
• Excellent communication and problem solving.

Responsabilités

• Partner with operations leadership to support workforce planning and performance management.
• Provide HR advisory on policies, disciplinary actions, and employee concerns.
• Drive engagement initiatives, talent development programs, and retention strategies.
• Monitor HR metrics (attrition, attendance, performance trends) and recommend action plans.
• Support end‑to‑end employee lifecycle processes, including onboarding and coaching.
• Collaborate with cross‑functional HR teams to deliver seamless support.

Connaissances

Employee relations

Performance management

HR advisory

Stakeholder management

Communication

Formation

Bachelor's degree in HR/Psychology or related field

Description du poste

The HR Business Partner (HRBP) serves as a strategic advisor to operations and support teams, providing guidance on people management, organizational development, and employee engagement. This role partners closely with leaders to align HR initiatives with business goals, ensuring a high‑performance and employee‑centric culture within the BPO environment.

Key Responsibilities

• Partner with operations leadership to support workforce planning, performance management, and employee relations.

• Provide HR advisory on policies, disciplinary actions, and employee concerns, ensuring compliance with labor laws and company standards.

• Drive engagement initiatives, talent development programs, and retention strategies aligned with business needs.

• Monitor HR metrics (attrition, attendance, performance trends) and recommend action plans.

• Support end‑to‑end employee lifecycle processes, including onboarding, coaching, and career progression.

• Collaborate with cross‑functional HR teams (Recruitment, L&D, Compensation & Benefits) to deliver seamless support to assigned business units.

Qualifications

• Bachelor’s degree in Human Resources, Psychology, or a related field.

• Minimum 2–3 years HR experience, preferably in a BPO setting.

• Strong background in employee relations, performance management, and HR advisory.

• Excellent communication, stakeholder management, and problem‑solving skills.

• Ability to work in a fast‑paced, metrics‑driven environment.