URGENT | Customer Service and Sales Representative

Peak Outsourcing, Inc.; Makati; Presencial; PHP 340.000 - 420.000; Jornada completa

Descripción de la vacante

Peak Outsourcing, Inc. is seeking an onsite customer support and sales professional in Makati to assist customers in placing orders across multiple channels.

You will drive sales through proactive outreach via phone, chat, and email, and report daily productivity to your supervisor. The role requires at least 1 year of inbound support and sales experience in a BPO setting, with chat support experience considered a plus, and familiarity with US tax, e-commerce, and US retail advantageous.

Formación

• At least 1 year of inbound customer support and sales experience in a BPO setting.
• Chat support experience is a plus.
• Familiarity with accounts such as US Tax, e-commerce, and US Retail is an advantage.
• Excellent communication skills.
• Must be willing to work onsite in Makati.
• Available to work on shifting schedules, including holidays and weekends.

Responsabilidades

• Assist customers in placing orders through various sales channels.
• Drive sales by initiating and maintaining communication with existing, new, and potential clients via phone, chat, and email.
• Report daily productivity to your immediate supervisor.

Conocimientos

Inbound support

Sales experience

Chat support

US tax knowledge

Excellent communication

Descripción del empleo

Key Responsibilities:

• Assist customers in placing orders through various sales channels.
• Drive sales by initiating and maintaining communication with existing, new, and potential clients via phone, chat, and email.
• Report daily productivity to your immediate supervisor.

Skills and Experience Required:

• At least 1 year of inbound customer support and sales experience in a BPO setting.
• Experience in chat support is a plus.
• Familiarity with accounts such as US Tax, e-commerce, and US Retail is an advantage.
• Excellent communication skills.
• Must be willing to work onsite in Makati.
• Available to work on shifting schedules, including holidays and weekends.

About us

Peak Outsourcing, Inc. is a leading provider of outsourcing solutions, specialising in customer service and sales. With a strong focus on innovation and customer satisfaction, we have established a reputation for delivering high-quality services to our clients. Our team of dedicated professionals is passionate about what they do, and we are committed to creating a positive and inclusive work environment.