Onsite Customer Service & Sales Rep – Makati, Flexible Shifts

Peak Outsourcing, Inc.; Makati; On-site; PHP 340,000 - 420,000; Full time

Job summary

Peak Outsourcing, Inc. is seeking an onsite customer support and sales professional in Makati to assist customers in placing orders across multiple channels.

You will drive sales through proactive outreach via phone, chat, and email, and report daily productivity to your supervisor. The role requires at least 1 year of inbound support and sales experience in a BPO setting, with chat support experience considered a plus, and familiarity with US tax, e-commerce, and US retail advantageous.

Qualifications

• At least 1 year of inbound customer support and sales experience in a BPO setting.
• Chat support experience is a plus.
• Familiarity with accounts such as US Tax, e-commerce, and US Retail is an advantage.
• Excellent communication skills.
• Must be willing to work onsite in Makati.
• Available to work on shifting schedules, including holidays and weekends.

Responsibilities

• Assist customers in placing orders through various sales channels.
• Drive sales by initiating and maintaining communication with existing, new, and potential clients via phone, chat, and email.
• Report daily productivity to your immediate supervisor.

Skills

Inbound support

Sales experience

Chat support

US tax knowledge

Excellent communication

Job description

Peak Outsourcing, Inc. is seeking an onsite customer support and sales professional in Makati to assist customers in placing orders across multiple channels.

You will drive sales through proactive outreach via phone, chat, and email, and report daily productivity to your supervisor. The role requires at least 1 year of inbound support and sales experience in a BPO setting, with chat support experience considered a plus, and familiarity with US tax, e-commerce, and US retail advantageous.