Unit Head

AXA Philippines; Lipa; Hybrid; PHP 800,000 - 1,000,000; Full time

Job summary

AXA Philippines is seeking a Unit Head in Lipa to lead a sales or service unit under a hybrid work arrangement. You will oversee daily operations, set performance targets, and mentor team members to deliver excellent customer service.

The role focuses on driving sales, strategic initiatives, and collaboration with internal stakeholders to meet business goals. The ideal candidate has strong leadership, a track record in financial services, and the ability to manage targets with integrity and

Qualifications

• Strong leadership and people management skills.
• Sales, business development, and customer relationship management in financial services.
• Analytical and problem-solving abilities for metrics and opportunities.
• Excellent communication and interpersonal skills for stakeholders.
• Organizational and planning skills for targets and reporting.
• Ability to thrive in a hybrid work setup in Lipa.

Responsibilities

• Lead a sales or service unit in Lipa, ensuring targets and customer service standards.
• Recruit, coach, and mentor team members to drive performance.
• Drive sales and business development initiatives with internal and external stakeholders.
• Ensure regulatory compliance, reporting accuracy, and documentation.

Skills

Leadership

Sales

Analytics

Communication

Planning

Hybrid work

Insurance knowledge

Team leadership

Education

Bachelor's degree in business/finance/management/marketing

Job description

Company Description

AXA Philippines is a joint venture between the Paris-based AXA Group and the Metrobank Group, one of the country’s largest financial conglomerates, and is among the largest and fastest-growing insurance companies in the Philippines. The company provides financial security to more than 1.5 million individuals through a full range of life and general insurance products. Its purpose, “to act for human progress by protecting what matters,” guides how it empowers customers to live better lives and enjoy peace of mind. AXA Philippines continually innovates to simplify insurance and offer better protection across savings, investments, health, property, and casualty needs. Applicants are encouraged to review the company’s Data Privacy Policy at https://www.axa.com.ph/privacy-policy before submitting any job application.

Role Description

The Unit Head is a full-time role responsible for leading and managing a sales or service unit in Lipa under a hybrid work arrangement, combining on-site work with some work-from-home flexibility. The role oversees daily operations, sets performance targets, and monitors results to ensure that unit objectives and customer service standards are met. The Unit Head recruits, coaches, and mentors team members, drives sales and business development activities, and promotes AXA’s insurance and protection solutions to existing and prospective customers. The role collaborates with internal stakeholders to implement company strategies, ensure compliance with regulatory and internal policies, and maintain accurate reporting and documentation. The Unit Head also analyzes market opportunities, supports customer retention initiatives, and fosters a culture of integrity, collaboration, and continuous improvement within the unit.

Qualifications

• Strong leadership and people management skills, including team supervision, performance coaching, and mentoring.
• Sales, business development, and customer relationship management skills, ideally within insurance, banking, or financial services.
• Analytical and problem-solving skills for evaluating performance metrics, identifying opportunities, and addressing operational issues.
• Communication and interpersonal skills for engaging customers, presenting solutions, and collaborating with internal and external stakeholders.
• Organizational and planning skills for managing targets, coordinating activities, and ensuring timely and accurate reporting.
• Ability to work effectively in a hybrid setup in Lipa, demonstrating adaptability, self-management, and accountability.
• Knowledge of insurance or financial products and regulatory requirements is an advantage.
• Bachelor’s degree in business, finance, management, marketing, or a related field preferred; relevant professional certifications are a plus.
• Prior experience in leading a team or unit, especially in financial services or insurance, is strongly desirable.